Eastry Village News

This page last updated: 27 April, 2017 09:05:35

"Justice Seen, Justice Done"

1. Peter Charles Luckhurst was sentenced on 11 April 2017 at Folkestone Magistrates' Court.
He pleaded guilty to going equipped for theft, possession of heroin, possession of crack cocaine and two counts of shoplifting.
On 7 February 2017 the 38-year-old, of Edgar Road, Dover, stole a bottle of whiskey and a bottle of cognac worth £52 from a supermarket in Honeywood Parkway, Dover. He also had a quantity of diamorphine, a quantity of crack cocaine and wire cutters in his possession, for use in connection with theft.
On 4 April 2017 he stole meat worth £38.50 from the same supermarket.
Magistrates sentenced Luckhurst to 12 weeks in prison, suspended for a year. He must also pay £85 costs and a £115 victim surcharge.

2. David James Barrett was sentenced on 11 April 2017 at Folkestone Magistrates' Court.
He pleaded guilty to burglary and fraud.
On 21 February 2017 the 34-year-old, of Colmanton Grove, Deal, falsely used someone else's prescript ion at a pharmacy in St Richard's Road, Deal, intending to obtain prescribed medication.
On 22 February 2017 he broke into a pharmacy in High Street, Deal, and stole perfumes and aftershaves worth an unknown amount.
Magistrates sentenced Barrett to 30 weeks in prison, suspended for 18 months, and gave him a 16 week curfew to remain at home between 8pm and 6am daily. The curfew runs until 1 August 2017. He must also pay £85 costs and a £140 victim surcharge.

Open-air Cinema Announced!

Do you know anyone with an interest in wild plants or who would like to learn more about them? As the weather warms and the days get longer we are looking for people to help us.

The National Plant Monitoring Scheme is helping us to understand what is happening to different habitats across the UK and is set to run for a number of years. The Scheme has been running for two survey seasons and over 900 volunteers have signed up and been out surveying. One of the reasons the scheme has enjoyed such good success in attracting volunteers is because of the support of local parish councils. Many of these volunteers are new to plant surveying and have found the scheme accessible, are enjoying taking part and are exploring places to close to them and finding out new things. Volunteers are supported by materials which are sent to them, online resources and free training courses.

Do you know somebody who enjoys being outside? There are still opportunities to get involved with the scheme as a volunteer. In fact the more volunteers we have the more information is generated allowing us to get an even better understanding of what is happening in the landscape.

Who we are and what we need:

This scheme is a partnership between Botanical Society of Britain and Ireland (BSBI); JNCC; Centre for Ecology and Hydrology (CEH) and Plantlife and is backed by the government. Volunteers are recruited and supported to survey 5 plots in a kilometre square close to where they live. The plots will be surveyed twice a year. The kilometre squares to monitor have been identified by stratified random sampling. The plants have been chosen as indicators of the health of individual habitats. There are 3 levels volunteers can participate at depending on confidence and knowledge and support will be provided both through training; web and telephone.

More help please:

Across Kent there are still 58 squares available to survey. 

We would be hugely grateful if you can use your communication channels to promote the scheme again using the NPMS flyer (http://www.npms.org.uk/sites/www.npms.org.uk/files/PDF/NPMS flyer.pdf).

The live map on the NPMS website shows the squares that are available: http://www.npms.org.uk/square-near-me-public?dynamic-return_all_squares=true

We particularly need to promote the scheme in remote areas as well as areas contain including those with coastal and upland habitats.  

To sign up please visit www.npms.org.uk or for further information please email support@npms.org.uk or phone 01722 342743.

Thank you for your support 


Hayley New

NPMS Volunteer Coordinator

Direct Dial: 01722 342743

Mobile: 07464 318949

14 Rollestone St, Salisbury, SP1 1DX 

Click here to support our call for flower-rich road verges


"Loan Sharks"

There is increasing activity in all communities (but mainly affecting people in poorer areas) from 'Loan Sharks'. A Loan Shark is a person who is unregistered, illegal and unregulated, who preys on vulnerable people who are desperate for money. They charge exorbitant rates of interest, and the victims (who could be you or me) are often frightened and desperate. If you, or someone you know....
    -have been offered a loan without paperwork.
    -have been threatened when they couldn't pay,
then help is at hand by a national organisation, supported by HM Government, who will help, support and chase 'Loan Sharks' through the courts. In confidence call 0300 555 222, or email reportaloanshark@stoplansharks.gov.uk

"Distraction" Burglaries

Police are warning people to be on their guard against distraction burglars after a woman talked her way into the homes of three pensioners. Detectives are linking the three incidents and are urging people not to be taken in by the woman.

The first incident took place between 8.20pm and 8.45pm on Tuesday 24 January at an address in George Street, Dover.
Investigating officer Detective Constable Kirsty Gee said: 'The offender rang the bell and asked the occupant, a woman in her 70s, if she could use her phone because she had locked her keys in her car.
'It was only after she had left that the victim realised her own car keys had been stolen, as had her car, a grey Seat Arosa.'
The woman was described as white, in her 20s, about 5ft 6in tall of a slim build with dark brown hair. She was wearing a white beanie-style hat, a beige jacket with a long-sleeved top underneath and jeans and she was carrying a small, light-blue handbag. She had an English accent.

The second incident is reported to have taken place between 8.15pm and 8.45pm on Wednesday 25 January at an address in Foord Road, Folkestone.
The offender asked the occupant, a man in his 70s, to lend her £20. When he declined, she grabbed his wallet. During an altercation he suffered a minor injury to his face. The woman made off with the wallet.
She was described as white, of a slim build, about 5ft 4in tall and with wavy hair and was wearing white trainers, dark trousers, a dark-coloured tee-shirt, a black fluffy jacket, a white scarf and a white bobble hat.

The last incident took place at an address in Telegraph Road, Deal, at around 9pm on Sunday 29 January.
Detective Constable Gee said: 'Once again the offender claimed she had locked her keys in her car and asked to use the phone. After she left the victim, a woman in her 70s, realised her purse had been stolen.'
The offender was described as in her 20s, white, of a slim build, with long, dark brown hair and an English accent. She was wearing a long black coat.
Detective Constable Gee said: 'Distraction thieves prey on a person's good nature and often ask the occupant for a glass of water or to use the phone so they can gain access.

 However, there are ways you can protect yourself.'
This includes:
. Ensuring rear doors and windows are shut and locked when answering your front door
. Considering fitting extra security measures such as spy holes, door chains, door locks and intruder alarms
. Always checking the ID of cold callers - a door chain or spy hole will help you do this without letting anyone into your home. Don't be afraid to turn people away
Detective Constable Gee urged people to be vigilant and to look out for elderly and vulnerable neighbours and relatives.
'We would also like to hear from anyone who recognises this woman's description or who has information about the incidents,' she said.

If you can help, please phone Kent Police on 01843 222289 or Kent Crimestoppers anonymously on 0800 555111 quoting reference number ZY/3265/17.

Rise in Thefts from Vehicles

Following a rise in the number of vehicles being broken into throughout the County please be aware of the following crime prevention advice:

. Not leaving doors or windows unlocked when vehicles are unattended.

. Making sure items which could contain valuables, such as jackets or bags are concealed away from view, or better still not left in the vehicle at all. Remember to also remove stereo fascias and sat navs.

. Activating any security devices when leaving your car unattended.

. Removing valuable items from vehicles overnight.

Click the image below for more information

Fraudsters sending scam bank letters to Lloyds Bank customers

We have received reports of fraudsters sending scam letters to Lloyds Bank customers claiming there have been some unusual transactions on their personal account and asking customers to telephone a number to confirm their identity.

When victims call the number, an automated welcome message is played and the caller is asked to enter their card number, account number and sort code followed by their date of birth.

Please do not dial the telephone number from the letter or disclose any of your personal details.

If you receive correspondence from your bank and are unsure whether it is genuine, telephone your bank directly.

Find out about the different types of scams and how you can spot one.

Friends against scams aims to protect and prevent people from becoming victims of scams by empowering communities to ‘Take a stand against scams’.


Become a Friend Against Scams

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Beware of scam emails offering tax refunds

We have received reports of customers receiving scam emails claiming to be from HMRC. The email claims the customer is eligible for a tax refund and asks them to click on a web link to confirm their tax refund.
What happens if I click on the link?
You could be tricked into handing over sensitive information
Clicking on the link may take you to a fake website where you’ll be tricked into giving scammers your private information including bank details, logins and passwords.
You could download spyware or a virus to your computer
Clicking on the link may download a virus or spyware to your computer. Viruses can cause deletion and corruption of data whilst spyware can be used to capture private information used for identity theft and fraud.  

Use email safely

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Neighbourhood Watch Fraud Alerts

Thank you to a co-ordinator from Dover who alerted us to a text message received that stated: "We have been trying to contact you regards your delayed or cancelled flight, you could be owed £510, reply PACK now to check for free, so to opt out" The number was +44 7425604972. The message was immediately deleted unanswered. Please pass on to neighbours.

Thank you to member from Deal alerting us to two more phishing emails:

One from Boots, with a chance to win a £500 voucher. The address it came from was 'Bootz'...so not as sophisticated as the main part, but I think the clever bit was at the bottom -' to be unsubscribed from this, click here' or words to that effect. Reported to Boots.

Another from Sainsbury's, with a £450 voucher to be won in a free draw. Again, reported to Sainsbury's.
Each of these looked genuine enough at first glance, with Boots and Sainsbury's colours. Please pass on to neighbours.

Thank you to a co-ordinator from Charing who received an advertisement from a site advertising the sale of laser guns in the USA - the site probably recognised the nearest town of Ashford and sent the message (there is an Ashford in the USA). The advertisement stated that the Ashford Police urged residents to carry the laser with them at all times. Whilst the sale and carriage of laser guns in the USA may be legal it is not here so please advise members to ignore such adverts.

Thank you to a co-ordinator from Walmer who received a screen during a Facebook session advising him that his computer had been compromised due to a virus. The number given to contact to resolve the problem is on several websites as a scam number. Unfortunately, despite having security packages a Trojan was introduced. After much time and research, he sends us advice that he has discovered a good program to assist - Adwcleaner.

We have received reports that a fraudulent email purporting to be from the Crown Prosecution Service is appearing on computers. The message states that the person is required to appear in Court. Do not click on any links in this message but delete it. The Crown Prosecution Service is aware and would never email witnesses in order to summons them to Court.

Lastly thank you to a co-ordinator from Whitstable advising us of a disturbing experience she had. I have copied the bulk of the message.

"I noticed a foreign car parked on the hard shoulder of the slip-road as I was driving onto the M2 at Gillingham Junction 4. As I passed the vehicle I was flagged down by a well-dressed man who said he needed my help. He said he was a German business man, who had to deliver the car he was driving. He gave me his business card and explained th at he had lost his wallet and offered me a ring from his finger in exchange for cash and that he would be able to return my money the following day, when I could also give him back his ring. He changed his story several times when questioned. He maintained he had slept in his car for a number of days, because of his loss but he looked remarkably clean and well dressed. On looking at his business card more closely, I noticed that the word Germany was spelt incorrectly. On confirming my own suspicions that this was a scam, I left him and drove on to the Moto Motorway Services and phoned the Police to report the incident. The man was of Mediterranean appearance and had blemishes to both his cheeks."

Please take extreme care when driving and although we all like to stop and help people it is best to contact the police to check out those who appear to be in need of help - protect yourself and your families in the first instance.

Sporting Events to Raise Funds for Kent Association for the Blind

"We would be most grateful if you could include a few words on the parish website about two brilliant sporting events that will raise vitally needed funds for Kent Association for the Blind. We thought your readers would love to hear about how they can take part.  

The first you may never have heard of and is called ‘The Virtual Cycle Ride’ and is a 24-mile cycle ride (on a route of your choosing over as many days as you want). You can take part as an individual or as a team, on a static bike at the gym, or outside in the park. The second is much more well-known: The London Marathon. We have several bond places that we can offer to interested runners for Team KAB.   

So if there are any budding runners or cyclists out there, please visit the website or contact Amy: amy.vdw@kab.org.uk 01622 691357 

Please see more information below, and if you have any questions or queries, please don’t hesitate to let me know.  

Many thanks 

Laurie McShea



Kent Association for the Blind are looking for people to take part in the 2017 London Marathon and raise vital funds for the charity.   

By taking part in this event you are doing something amazing for our charity; not only raising awareness of sight loss but also raising much needed funds for us to be able to continue our work supporting visually impaired people in the local area. The fundraising team is here to support you meet your pledge amount and can offer you fundraising ideas, personalised materials and resources. In the new year we will be organising a runners’ night at our Sight Centre in Maidstone which is a great opportunity to learn more about our work and meet the other runners on Team KAB.  

Kent Association for the Blind supports visually impaired people to live independent lives. We work with people of all ages from toddlers and teenagers right through to people in their nineties and beyond. KAB offers a range of services including mobility training, a digital Talking News service, advice and guidance and courses in Assistive Technology. We provide an entirely bespoke service which is tailored to the individual’s needs. We support over 11,000 people across the region and last year we received 2,450 new referrals to our service. 

Laurie McShea | Fundraiser | Kent Association for the Blind | www.kab.org.uk

72 College Road | Maidstone | Kent | ME15 6SJ | T: 01622 691357 | Registered Charity 1062354 | Company 03339912 

Supporting sight impaired people to live independent lives

To donate to KAB online please click here

Maidstone Borough Council Phone scam

Kent County Council has received reports of scam phone calls from people claiming to work for Maidstone Borough Council.

The caller attempts to ask about a recent accident the resident has been in.

Please be aware that these calls are NOT being made by Maidstone Borough Council.
Please do not disclose any personal information such as bank details, no matter who the person claims to be.
Find out how to spot a scam on our website.


For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Delivery of Yellow Pages

Information has been received by the Neighbourhood Watch Office from DEYA, a company that delivers "Yellow Pages" directories, that deliveries are to commence on 16th November 2016 at the post codes listed below.

Delivery usually takes place over a period of 2 to 3 weeks and the delivery company has taken a responsible approach by requesting that the affected Neighbourhood Watches and their members be so advised.

To quote from their letter, ".. the directories are put through the letterbox or handed over to each householder but where this is not possible we aim to leave it in a dry, secure place out of sight from passers-by or left with a neighbour ..".

However, when forwarding the delivery information to your members, please remind them to extend their usual community vigilance to ensure that the directories have indeed been placed out of sight, failing which, to take possession and hand them to their neighbour whe n convenient.


CT1 CT2 CT3 CT4 CT5 CT6 CT7 CT8 CT9 CT10 CT11 CT12 CT13 CT14 CT15 CT16 CT17 CT18 CT19 CT20 CT21

TN23 TN24 TN25 TN26 TN27 TN28 TN29

Safety Notice - Samsung Galaxy Note 7

Galaxy Note 7 owners are being advised to turn off their smartphones following fire safety concerns.

The smartphone was recalled last month and owners were issued replacement phones, however there are still reports of batteries catching fire. As a result Samsung has announced it is ceasing all production of Galaxy Note 7’s.

Customers with the original phone or a replacement should turn off the power immediately and contact the retailer where they purchased the device for a refund or an exchange.

Please visit the Samsung website for guidance and contact information

Samsung Website

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Electrical Goods Scam

We have received reports of people being approached in car-parks or near cash points and being asked if they would like to purchase a mobile phone or laptop for a discounted price.
The item appears legitimate and the person is shown the receipt, however when the victim hands over the cash the seller attempts to trick the individual by swapping the item in the bag with something of a similar weight. 
Report scams to us.

Report to Action Fraud

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Identity fraud alert

We have received reports of personal details being stolen from paperwork that has been thrown away by people living in the Swale area. 

Please make sure that any personal information such as letters and documents that include bank account details, driving licence details, local council account details, NHS personal details and catalogue details are shredded before you throw them away.
We are also aware that some residents' have received scam letters from various banks and credit card companies confirming that a new account has been opened in their name.
If you have received one of these letters, please report it to the bank or credit card company the letter is from and Action Fraud.

Report to Action Fraud

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Frauds of the Week!

Thank you to a NHW co-ordinator from Thanet for advising us that a resident received a land line phone call from a person claiming to be from the Postcode Lottery. The caller asked if the person was interested in joining the lottery - she did the right thing and put the phone down immediately. I have confirmed with Postcode Lottery and they do not cold call but only call former players.

Thank you to a co-ordinator from Shepherdswell advising us that the courier fraud has started again.

In essence, victim gets a call from a male with a Welsh accent pretending to be from her bank and confirmed her name and address. He said her card has been compromised during a routine security check and a new one has been issued. Suspect asks if she's received it in the post. Answer is no. Suspect advises he will ring back tomorrow to check she's received it. The next day another phone call. Suspect says as the card hasn't been received a new one will be sent by express courier and give the courier your old one. A 'courier' arrives with a new card in an envelope and she is made to place the old one in a tamper evident bag which is sealed in front of her.

Our victim feels the card in the envelope and puts it on the side for her daughter to deal with when she next visits.

The next thing the victim hears is a call from her bank to advise she is £1500 overdrawn. Confused by this she gets her daughter to ring the bank. They confirm a number of chip and pin transactions in London department stores and cash withdrawals of £500 a day have occurred totalling over 3k. The suspects have also laundered £4k into the account and proceeded to withdraw it with the victim’s card. The victim’s daughter is confused by the situation and opens the envelope with the 'replacement' card. It is a Visa gift card complete with a hologram and Visa logo. The fraudsters have also gone to great lengths to emboss a fake card number onto the gift card along with the victim’s actual name. Even as an experienced police officer aware of this fraud it took me a minute or two to work out what was going on.

The matter was reported to both Action Fraud via the phone and to the bank and is under investigation.

Good advice from our co-ordinator is as follows:

If you get a phone call like this purporting to be from your bank, if you are unsure say you will call them back. Put the phone down completely and leave it some time before you make contact with your bank. Don't ring a number the person on the phone gives you. Even if they tell you it's a direct line to the fraud team and will save time or going through the automated menus (which we all hate) also, when you pick up the land line again to dial the number, actually check there is a dial tone. Fraudsters often keep the line 'open' by not hanging up and when you dial the number they pretend the call has connected and you are speaking t o them again.

Thank you and more next week.

Age Concern Volunteers Wanted!

I would like to thank a coordinator from Shepherdswell, who has made us aware of the following:

A local resident received a text from a company called 'Buongiorno tap to fun' saying he had subscribed to their service at £4.50 a week. He hadn't and believed it to be a scam so ignored the text. When his monthly bill was sent to him some weeks later he saw these multiple charges present. He spoke to his network and they eventually agreed to reimburse the costs.

The company are well known. In essence they are exploiting a loophole where any telecoms business can notify your network you have signed up to a service (which you haven't) by simply providing your phone number and this activates a recurring premium rate billing cycle. EE in this case pay them, and in turn bill you.

See also

The 'controversy' tab is quite telling...

Always check your itemised phone bill like our resident did and if you get texts like this don't delete before you google the name, number they sent it from any a few key words in the message body. There are lots of forums out there with people having similar experiences to the person reporting this.

I would like to thank a coordinator from Weald, who has made us aware of the following:

During September he got a telephone call from a male voice asking whether he had experienced several suspicious calls during the past few weeks. He said he had at which he said " we are sending you a powerful tool to stop all unwanted calls whether from the U.K. or abroad from such places as Pakistan or Bangledesh". The charge would be £85.

He then asked him where he was speaking from - the reluctant answer was 193/207 High Road, Ilford Pla za, IG1 1LX. He also asked for his telephone number which he gave as 01233280133

Having recognized the first 5 digits as those of Ashford ,Kent,
and a clear indication that this was a scam, the call was disconnected

I then checked the true telephone number of the caller using 1471.
It was 001125639428. This is a fraud.

I would like to thank a coordinator from Thanet, who has made us aware of the following:

There is a scam purporting to come from Apple, saying an iPhone music account has been applied, amounting to £39 per month and if you want to cancel press "cancel", presumably this activates a virus or worm. Clue to spam there is no name on this account just email address and a jumble of letters.

Blue Badge Scam

We continue to receive reports of bogus Blue Badge websites offering to assist with applications and charging £49 for a Blue Badge.

These websites are not associated with the Blue Badge Service and the application form supplied by these websites is not accepted by Local Authorities. 

The official Blue Badge costs £10. 

Information about the Blue Badge scheme including how to apply or renew a Blue Badge can be found by visiting the Kent County Council website.


For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Frauds of the Week!

Thank you to a NHW co-ordinator from Tenterden in letting us know that she had a very convincing looking bill from British gas sent to her electronically. It was sent to her business address and not her personal one that alerted her to the fraud. Also the sender address on the original email is not correct and looks suspicious. Remember to check all messages very carefully and if in doubt contact the provider.

Thank you to a NHW co-ordinator in Shepherdswell Dover for alerting us to an ongoing fraud that has taken a slightly different twist. A call from a male alleging he was from BT saying that he needed access to the Wi-Fi router. He stated he was calling from the Baker Street branch. The call was terminated and the 1471 dial revealed a Brighton number. Once someone is given basic details of your router they can remotely disable your firewall software and access your system which would leave you prone to virus attack/fraud.

Thank you to a co-ordinator from Harbledown for the following re solar panels:

Homeowners with solar panels are being contacted by salesmen making false claims about their existing solar panels.

Claim one
Salesmen are encouraging homeowners to replace their existing solar panels and claiming that fire crews will not attend a fire involving older solar panels.
This is false! The Fire Service will always attend a fire no matter the cause.

Claim two
Salesmen are offering free health checks on Solar PV installations in conjunction with The Microgeneration Certificate Scheme (MCS) (an industry-led and nationally recognised quality assurance scheme).
This is false! MCS has not partnered with any installation or maintenance companies and does not carry out health checks or maintenance.

For more information, visit the MCS website.

New National '105' Phone Number for Power

On 6th September a new national phone number “105” will be launched by electricity network operators for customers to call should they need to report or get information about a power cut in their area.  See the leaflet here

Key points to note about this service are:

·         Dialling 105 will put customers through to their local electricity network operator – the company that manages the cables, power lines and substations that deliver electricity into homes and businesses in their area.

·         105 is just one of the ways that customers can contact their electricity network operator. They can also contact them by phone or via their website, and most network operators are on social media too.

·         105 is a free service for people in England, Scotland and Wales.

·         Customers can call 105 no matter who they choose to buy electricity from.

·         Customers can also call 105 if they spot damage to electricity power lines and substations that could put anyone in danger. If there’s a serious immediate risk, they should call the emergency services too. 

A consumer awareness campaign will run from September through to next spring and will include PR, media advertising, social media and coordinated messaging through partner channels. 

Vulnerable customers who would like to sign up to our Priority Services Register can still call 0800 169 9970, email psr@ukpowernetworks.co.uk or apply online at www.ukpowernetworks.co.uk/priority

Peter Kocen - Public Affairs Manager

HMRC Scam targeting Kent residents

We have received reports of scam telephone calls claiming to be from HMRC, requesting outstanding payments from residents or offering rebates.

Please be aware that these calls are NOT being made by HMRC and that scammers may be using caller ID spoofing equipment to make the call appear genuine. 

HMRC offers guidance on spotting scams and suspicious communications.

Please do not disclose any personal information such as bank details, no matter who the person claims to be.

If you receive one of these scam telephone calls please report it to us.


For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Watch Out for the No Hang-Up Telephone Scam!

We have received reports of a scammer targeting residents with the 'no hang-up' telephone scam.

The no hang-up scam is where the fraudster keeps the line open, spoofs a dial tone and the fraudster’s accomplice answers and impersonates whoever the victim thinks they are trying to call.

If you receive a call you are not expecting, be wary. Never disclose any personal information such as bank details to anyone over the telephone, no matter who the caller claims to be.

Have you received a similar call?


For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Cold Caller Impersonating a Police Officer

We have received reports of a scammer telephoning residents and saying they are a Police officer.
The man claims that the resident’s debit or credit card has been scammed and asks for the resident to confirm their details.
Please do not disclose any personal information such as bank details to anyone over the telephone no matter who they claim to be.
Have you received a similar telephone scam? Report it to us.


For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Council Accounts - Your Rights

To download, please click on each of the images below:

Southern Water Invests £1.4m to 'Keep it Clear' in the South East

Southern Water has just marked the first anniversary of its £1.4 million investment in a five-year programme to keep the South East’s sewers running clear of fat, oil, grease and other unflushables, such as wet wipes, tampons and nappies.

The ‘Keep It Clear’ campaign is aiming to raise awareness about the fact more than 23,000 blockages occur in the 39,600KM of sewers in Southern Water’s region every year, which can lead to sewage backing up and spilling out of people’s toilets, sinks or manholes and into their homes and gardens.

About two-thirds of these blockages are caused by fat, oil and grease (FOG) being washed or poured down the kitchen sink, or by unflushable items like nappies, wipes and tampons being flushed down the toilet, instead of being put in the bin.

Tim Bagnall, Southern Water’s Waste Services Manager, said: “Sewer flooding can be a really upsetting experience for our customers, so we want to raise awareness of what we should and shouldn’t be putting down our sinks and toilets, in order to keep drains and sewers flowing clear. 

“Our sewer pipes are much smaller than many people think – only about 10cm (four inches) in diameter, which is about the size of an orange – so the only things we can safely flush down them are the three Ps – pee, poo and paper.  

“All other items, like nappies, cotton buds, wet wipes or oil and leftover food in the kitchen, should all go in the bin rather than down the kitchen sink, and into drains and sewers.” 

To tackle the problem of sewer flooding, a dedicated Southern Water team is visiting homes in 2,000 blockage ‘hotspots’ between now and 2020 across the South East.  

The teams are knocking on doors to chat to householders about how to best dispose of items, as well as lifting manhole covers to look for blockages, using CCTV to inspect sewers and using high-powered water jets to clear any problems they find.

The campaign team is also visiting schools and giving talks to community and business groups to help raise awareness.

During the programme’s first year, the team visited more than 7,000 homes in 378 ‘blockage hotspots’, visited 456 restaurants, cafes and takeaways and lifted more than 1,700 manhole covers to look for blockages. 

As part of the campaign, Southern Water’s team of Network Protection Officers are also rolling out a programme to visit some of the 28,000 food outlets and restaurants to ensure they are disposing of fat, oil and grease safely.

For further information about the ‘Keep It Clear’ campaign, please visit the website.

You can find more information on Southern Water’s project in Storrington, where we are working closely with food outlets and restaurants in the town, on our website.  

The ‘Keep It Clear’ campaign aims to deliver on a promise Southern Water has made to its customers to ‘Provide Better Information and Advice’, between 2015 and 2020, about how to prevent blocked drains.  

It will also help the company deliver on its promises to ‘Remove Wastewater Effectively’ and ‘Look after the Environment’, as it will control the number of blockages in sewers, reduce flooding by 25% and reduce sewer-related pollution. 

Southern Water provides water and wastewater services for four and a half million people across Sussex, Kent, Hampshire and the Isle of Wight.  

For further information about the campaign or about Southern Water in general, please contact Clare Ramsaran on 01903 272407.             

Fact Box info:

95 per cent of wipes on the market are not designed to be flushable

Even a small blockage can cause sewage to flood homes and gardens

The average cost to customers by a private drain clearance company to clear a blockage is £85 but can be much higher (up to around £200).

Southern Water spends about £10 million each year on clearing blockages.

Put in the kitchen bin, NOT down the sink!

Put in the bathroom bin, NOT down the toilet!

Cooled fat, oils & grease

Cleansing wipes

Leftover food & vegetable peelings


Leftover sauces, milk & yoghurt

Tampons, sanitary towels, panty liners & cotton pads


Ear buds, dental floss & plastic razors


Colostomy bags & condoms

Bags of Help via Tesco Community Funding

Groundwork are running a Green Space Grant programme funded through the 5p charge for carrier bags at Tesco which will fund thousands of green space projects across England, Wales and Scotland.

The application window closed for the first round at 12 noon on 11th December, grants being awarded from February 2016. The funding window is open again on 18th April and will close on 3rd June 2016.

To find out more please follow the link here:  http://www.groundwork.org.uk/sites/tescocommunityscheme

Self Build Register

Dover District Council is inviting people to sign up to a new Self Build Register, to find out how much interest there is from those who want to build their own homes or have their own homes built in the district. 

The register is a statutory requirement and will help the Council to find out more about individuals and groups of individuals who are interested in self build, including where people would like their plot to be, and the type of housing they would like to build. 

In the future, the register may be used to try to match those with an interest in starting a self build project with landowners who might have suitable plots of land available for housing. Registration does not, however, guarantee that a suitable plot will be found or become available. 

Any proposal for self build housing will need a formal planning application and will be subject to all relevant policies as set out in the Development Plan. 

Adrian Fox, DDC Policy and Projects Manager, said: “We continue to work hard to help develop a range of housing solutions for the future of the district, and one such way is self build. By signing up for the register, people can help us find out more about the demand for self build plots.” 

For further information, please contact Regeneration Delivery on 01304 872477 or email regenerationdelivery@dover.gov.uk or for more information or to register an interest, please see the Self Build Register pages.

Dover District Council in Call For Brownfield Sites

Do you own or know of brownfield sites in the Dover district that may be suitable for housing development?  If so, Dover District Council would like to hear from you.  Dover District Council is one of 73 local authorities piloting a Government scheme to develop a Brownfield Sites Register, and is now undertaking a call for sites. 

Sites submitted will need to meet the National Planning Policy Framework (NPPF) definition of previously developed land, and be suitable for housing development. Brownfield sites put forward will be assessed by Dover District Council to see if they are suitable to be placed on the Brownfield Register, which will eventually be published on the Council’s website. 

You can suggest a brownfield site by completing an online form at Dover District Council’s website, including a map showing the site boundaries.  The deadline for submissions is 5pm on 6 May 2016. 

Adrian Fox, Policy & Projects Manager at Dover District Council, said: “With ambitious plans for house building we want to identify as many brownfield sites as possible for future development. The aim is to have a comprehensive register of sites that will help landowners and developers to bring forward new housing.”

Kent County Council's Dover Gateway Consultation

We are writing to inform you of the launch of Kent County Council’s Dover Gateway Consultation. The public consultation will provide information on why we are considering the relocation of some KCC Services from the Gateway to the Dover Discovery Centre. We look to seek the views of residents, businesses, communities and other stakeholders on whether they would prefer to retain the existing services at the Gateway or whether the proposed site is seen as a suitable alternative.

Read the full version of this letter here

Dover Gateway Public Consultation Document & Questionnaire here

Dover Consultation Postcard here

Would You like Your Parish Council to Have the Right to Appeal Planning Decisions?

If you would like Eastry Parish Council to have the right to appeal planning decisions then please sign the petition here:


Thank you.

Changes to Parking Prices

The new charges come into effect on 8th February:

Parking Charges

Variations to parking charges throughout the Dover District will come into effect from Monday 8 February 2016 in District Council car parks and on-street areas. 

The rates have been frozen since April 2012 and at that time those in six car parks and eight on-street areas were not changed.  Additionally, in September 2014 the charging time throughout the district was reduced from between 9am and 6pm to between 9am and 5pm. This is the shortest charging time when compared with neighbouring authorities, many of whom also charge in all places on Sundays. The increases of commonly 10p per hour for pay and display still keep parking charges in Dover District amongst the lowest in East Kent. 

Across the district, the minimum charge is also being reduced to 40p, (except where already less). 

The increased rates are required as maintenance costs continue to rise, the pay and display machines need replacing, a lot of lining needs renewing, some car parks need resurfacing and we have increased demands for enforcement across our area. 

Cllr Nigel Collor, Portfolio Holder for Access & Licensing said: “We are also aware of advancing technology and will, over the next couple of years, be looking at alternative payment methods, in addition to the existing RINGO facility, and be monitoring the demand for electric car charging stations in the district.  Such developments would require capital expenditure for necessary equipment and required groundworks.” 

Cllr Collor added: “We continue to keep charges in our town centres as low as possible to encourage visitors and shoppers and, unless anything unforeseen arises, we will be endeavouring to freeze these rates for the next four years.”

Posted on 11 January 2016

Press Office Direct Line: 01304 872020

Email: pr@dover.gov.uk

Do you know your Consumer Rights?

The Consumer Rights Act came into force on 1st October 2015. The law is now clearer and easier to understand, meaning that consumers can buy and businesses can sell with confidence. When problems arise, consumers and businesses will be able to sort out disputes quickly and it will cost less. There is a lot to it but here are the top things to know and the most significant changes.

The Consumer Rights Act covers:

1) What should happen when goods are faulty

2) What should happen when digital content is faulty

3) What should happen if a service is not carried out with reasonable care and skill or

as agreed

Faulty goods

Consumers are now entitled to a full refund if goods they purchased become faulty within the first 30 days.

What are my new digital content rights?

New digital content rights means that consumers now have a right to a repair or a replacement if digital content such as online films, games, music downloads and ebooks are faulty. This is the first time that rights on digital content are set out in legislation.

Services not provided with reasonable care and skill or as agreed

For the first time the law sets out that if the business does not carry out a service with reasonable care or skill, or as agreed, they must bring that service in line, or if it is not practical, give some money back to the consumer.

Alternative Dispute Resolution, what does it mean?

The new legislation helps consumers and businesses avoid disagreements and also makes it easier to settle disputes if they arise. Alternative Dispute Resolution, for example through an Ombudsman, can offer a quicker and cheaper way of resolving disputes and help avoid using the Courts to resolve a disagreement.

For more information on your Consumer Rights visit www.citizensadvice.org.uk/consumer/ or contact Citizens Advice consumer service on 03454 04 05 06, Monday to Friday 9am to 5pm.

A New 'Lease' of Life for Burlington House

Reclaimed concrete from office block to form foundation of Dover Western Docks Revival 

Reclaimed concrete from the demolition of the Burlington House complex is to form the foundation of the Dover Western Docks Revival project, creating a sustainable legacy of material processing and recycling.   

The demolition of the former 1970’s office block, hotel and multi-storey car park is expected to create 26,000 tonnes of reclaimed concrete crush.  All of this is being processed and screened on-site by contractors, DDS Demolition.  The reclaimed concrete is then transferred to the former hoverport site in the Western Docks by local firm, TW Services, in preparation for construction of a new £120m cargo terminal. 

Eric Rosay, Contractor Manager, DDS Demolition, said: “We aim to recycle 97% of the materials from the demolition site.  In the case of Burlington House it’s great that these materials can be used to support a local construction project.” 

Tim Waggott, Chief Executive, Port of Dover, said: “Dover Western Docks Revival is a vital building block for Dover’s regeneration.  As one of the biggest port construction projects in Europe, sustainability has been a key element in the design of the scheme.  We’re delighted that the demolition of Burlington House is quite literally building the foundations for the opportunities of the future.”  

Cllr Paul Watkins, Leader, Dover District Council, said: “We’re all glad to see the back of Burlington House but it’s pleasing to see that its remnants are being put to practical use.  It’s also a significant sign of how these projects are coming together to create a real sense of momentum in Dover.”

Funeral Choice

Funeral Choice is a comparison website where Funeral Directors costs can be identified on a post code basis.

This useful public tool allows the bereaved an anonymous search that will assist them in identifying and controlling funeral costs. No advertising appears on this site.

Click on the Funeral Choice logo above for more information.

Public Access Defibrillator - Eastry Village Hall

Eastry Parish Council have had a Public Access Defibrillator installed outside Eastry Village Hall as part of a national scheme to increase the number of Automatic External Defibrillators for use in emergency situations. The unit is situated on the external wall overlooking the car park. It is in a heated cabinet that needs a code to open. This code will be provided by the ambulance service when you dial 999 to ask for assistance.

Sudden cardiac arrest (SCA) is a leading cause of premature death, but with immediate treatment many lives can be saved. SCA occurs because the electrical rhythm that controls the heart is replaced by a chaotic disorganised electrical rhythm called ventricular fibrillation (VF). The quicker VF can be treated by defibrillation the greater the chance of successful resuscitation. Seconds count, and the ambulance service is unlikely to arrive quickly enough to resuscitate most victims.

Many SCA victims can be saved if persons nearby recognise what has happened, summon the ambulance service with the minimum of delay, perform basic cardiopulmonary resuscitation (particularly chest compressions) and use an AED to provide a high energy electric shock to restore the heart’s normal rhythm. Each of these stages is a link in a chain of events that provide the best chance of success, but the critical factor is the speed with which the shock is given.

AEDs are easy to use, compact, portable and very effective. They are designed to be used by lay persons; the machines guide the operator through the process by verbal instructions and visual prompts. They are safe and will not allow a shock to be given unless the heart’s rhythm requires it. They are designed to be stored for long periods without use and require very little routine maintenance.

AEDs have been installed in many busy public places, workplaces, or other areas where the public have access. The intention is to use the machines to restart the heart as soon as possible. This strategy of placing AEDs in locations where they are used by lay persons near the arrest is known as public access defibrillation (PAD). Training to use an AED is an extension of the first aid skills possessed by first aid personnel and appointed persons. AEDs have been used successfully by untrained persons, and lack of training should not be a deterrent to their use.

Guide to AED use here...

Anti-Social Behaviour

The Parish Council and the Community Warden are still getting reports of anti-social behaviour in the village. Can we please ask that if you are a victim of or witness such behaviour please ring 101 and report the incident at the time. Please do not wait until the next day to ring the Community Warden, the police will not take the report from her.  If enough reports are logged then the Police will have to take action. Please don’t give up reporting because it looks as if not action is being taken, ring ever time it happens.

Dog Microchipping Becomes Law in April 2016 - Has Your Dog Been Chipped?

Dog owners are reminded that new laws mean all dogs must be microchipped from 6 April 2016 – and to help support local communities, Dover District Council is offering free dog microchipping at events and venues across Dover, Deal and Sandwich. 

The events will offer people the chance to get their pets microchipped, to find out  about the new rules, and to meet the dog warden team. Visitors will also be able to find out more about the new Public Spaces Protection Orders (PSPOs) that come into operation from 27 July.   

Cllr Trevor Bartlett, DDC Cabinet Member for Property Management and Public Protection said: “We are delighted to be able to offer this free service to help people ahead of the introduction of the new legislation. Microchipping is a great idea, it helps authorities to trace the owners of missing dogs, and is an important part of responsible dog ownership.” 

For more information on our dog warden service, please see the DDC website at www.dover.gov.uk/Environment/Environmental-Crime/Dog-Warden.aspx

Southern Water's Metering Programme

This is a large scale programme, which has affected all of our customers, and your support has been vital to the programme’s success.  

In your area 

In Kent we have installed more than 133,500 meters. The majority of these meters have been installed outside customers’ homes in the public footpath.  

Our installation teams are now working to fit meters inside customers’ homes. Although most meters are installed outside, it is not always possible because, for example, the property shares a service pipe with other properties. 

If we need to fit a meter inside a customer’s home, we will hand-deliver an appointment card and ask the customer to contact us as soon as possible to arrange a convenient date and time for us to install the meter.

Everyone working on Southern Water’s metering programme carries identification and customers should always ask to see this before allowing anyone into their home. If customers are suspicious they should telephone Southern Water on 0845 278 0845 to confirm the employee’s identity. 


To date, 62 per cent of households are saving, on average, £12 a month. To help the remaining 38 per cent whose bills have increased we have introduced support tariffs.  

The Changeover Tariff is available to all customers. On this tariff the increase in metered charges will be phased-in gradually over three years to give households time to adjust to their metered charges and understand how to manage their water use and bills. 

We have also introduced the Support Tariff to help customers whose bills go up on a water meter and who have genuine difficulty in paying. To move on to the Support Tariff, customers must agree to a free Home Saver Check carried out by a Green Doctor who fits free water efficiency devices such as tap aerators and low consumption shower heads.

Since 2010, the Green Doctors have visited more than 48,000 households and distributed 156,000 water-saving products. This has resulted in a predicted average saving of 20 litres of water per household a day. 

Green Doctors are also able to arrange for customers in hardship to receive advice from IncomeMAX - an independent organisation which advises customers what benefits they are entitled to. Since 2010, IncomeMAX has helped customers secure more than £3 million in benefits.  

More information 

If you, or your colleagues have further questions and would like more information about metering in your area please contact Sarah Jones on 01732 375409 so we can arrange a face-to-face briefing or a group presentation.  

You can also find out more information by visiting our website www.southernwater.co.uk/metering, calling our dedicated Metering Customer Contact Centre 0333 2003 015 or by following us on Twitter @SouthernWater.  

Yours sincerely 

Susan Stockwell - Chief Customer Officer, Southern Water

Travelodge to Open its First Hotel in Dover

Key tenant the latest to sign up for St James’s development 

Travelodge is to open its first hotel in Dover at the 120,000 sq. ft. St James’s leisure and retail development.  The 108-bed hotel will occupy a prime location on the corner of Townwall Street and Maison Dieu Road.   

Travelodge is a leading budget hotel chain with over 500 UK hotels welcoming 16.5 million guests in 2014.  The company’s website (www.travelodge.co.uk) is the UK’s most visited hotel website. 

Travelodge is the latest big name to join the line up at the St James’s development in the heart of Dover town centre, including Cineworld, M&S and Frankie and Benny’s.  A planning application for a 16,266 sq. ft. fashion store has also been submitted on behalf of a major high street fashion retailer.  

The Travelodge site also includes two restaurant units (5,016 sq. ft./4,327 sq. ft.) and negotiations with potential tenants are at an advanced stage. 

Tony O’Brien, UK Development Director for Travelodge hotels, said: “The St James’s development is in an excellent location and the new Travelodge hotel will be perfect both for local tourists and those using the Port. This will be a major town centre redevelopment scheme, bringing fantastic new national retailers, restaurants and cinema to the town which will provide great amenities for our customers and enables us to provide the best value hotel accommodation.  We have been working on this project with the Council and the developers for several years and so are really looking forward to opening in 2016 and becoming a key part of the community in Dover.“ Cllr Paul Watkins, Leader of Dover District Council, said:  “We’re delighted that Travelodge has realised the potential of Dover and the St James’s development.  As well as supporting the local tourist trade, the new hotel will also appeal to the 12 million passengers passing through the Port of Dover each year.”  

Clive Lynton of developers, Bond City, said: “St James’s is building real momentum as a mixed use development with the combination of hotel, cinema, restaurants, and retail providing a real boost to the town centre economy.  The addition of a strong hotel brand has always been part of our plans for the site and we’re delighted to have Travelodge as a key tenant.”

Worth Neighbourhood Development Plan Now Agreed

Dover District Council has agreed the Worth Neighbourhood Development Plan (NDP), which sets out how the village will be developed in the future, making Worth Parish Council the first parish in Kent to have an adopted NDP.   

This follows a considerable amount of hard work by Worth Parish Council and the local community.   

Work on the Worth Neighbourhood Plan started in 2011 following the introduction of the Localism Act (2011), which gave local communities the powers to plan for their area.  The Parish Council undertook extensive public consultation to help them decide the future of their village.  The plan was subject to an independent examination early last year and then a Neighbourhood Referendum, where over 90% of those who voted, voted in favour of using the Neighbourhood Plan.  

On Wednesday 28 January, Dover District Council agreed to make the Worth NDP part of the Development Plan for the Worth Neighbourhood Area.  This follows news that Dover District Council has become the first local authority in East Kent to have a full Local Plan in place, following adoption of its Land Allocations Local Plan. 

Cllr Paul Watkins, Leader of Dover District Council said: “We would like to say well done to Worth for being pioneers in this matter.  We are very pleased to see local communities getting involved in planning for their own areas in this way, and would congratulate Worth Parish Council on the professional plan they have produced, and for being the first in the county to reach this important stage.”   

For more information, please see the Neighbourhood Planning pages on the DDC website at:


Bin It to Win It! DDC Trials New Incentive Scheme

Dover District Council is working in partnership with Dover Town Council to trial an incentive scheme that rewards people for disposing of litter responsibly and clearing up after their dogs. The ‘Pick It, Bin It, Win It’ campaign is launched in the Dover Town area today, with the chance for people to win £25 worth of shopping vouchers. 

Under the scheme, people who are seen disposing of litter responsibly, or picking up after their pets can be rewarded with a special post card, which allows that person to enter a monthly prize draw, and gives them the chance to win a £25 ‘Love to Shop’ voucher. 

The cards are being issued by officers of Dover District Council’s Environmental Crime Team, as well as Police Community Support Officers, Kent County Council Community Wardens, and the DDC Parking Services Team.    

The initiative was given the go ahead by DDC Cabinet today. The scheme is a multi-agency partnership, as part of on-going work to maintain a welcoming town centre. Dover Town Council is funding the cost of the vouchers for the campaign, which is set to run for the next year. 

Cllr Nicholas Kenton, DDC Cabinet Member for Environment said: “We are delighted to launch this new campaign. DDC continues to work with all our partners to encourage people to pick up after their pets, and to put rubbish in the bin. As well as continuing our robust approach to enforcement, we also want to reward positive behaviour and support a range of education initiatives. We are delighted to work with partners on this scheme, and we thank the Town Council for funding the vouchers.” 

The Town Mayor of Dover, Cllr Pam Brivio said: “We are pleased to fund this initiative which gives local residents an opportunity to be proactive in improving the streets of the town.”


Hay Hill Planning Retrospective Planning Application Results

The results of the recent retrospective planning application (at Hay Hill) for the use of land as a caravan site for the stationing of up to four static caravans with associated landscaping and car parking are now available.

The decision itself can be found here...

The decision regarding appeal costs can be found here...

Public Spaces Protection Order Consultation

A Public Spaces Protection Order (PSPO) is a new power introduced under the Anti-social Behaviour, Crime and Policing Act 2014, which identifies the public place and prohibits specified things being done in the restricted area and/or requires specified things to be done by persons carrying on specified activities in that area. DDC would like to hear your views on our proposals to bring in a PSPO. The PSPO will replace a number of out of date by-laws and create a more comprehensive and consistent approach when dealing with issues of:

·         Fouling 

·         Keeping dogs on leads in specified areas

·         Excluding dogs from specified areas.

For full details and to have you say please visit the Dover District Council website 


Kent Police Produce New Leaflet "Shutting the Gate on Rural Crime"

Please click on the image below for the full leaflet:

Community Resilience and Emergency Planning

In the past Eastry Parish Council led an emergency planning committee that was made up of members of the community and local groups that had links within the local area. This Committee folded about 8 years ago when support for emergency plans from principle authorities lessened. However with the increase in severe weather events and following the major power cuts last winter both Dover District Council and Kent County Council are now encouraging Parishes to develop and maintain Emergency Plans for their area. These cover a broad range of emergencies such as flooding, power cuts, severe weather e.g. snow and major road accidents in the community. Given the impacts of the storms and flooding last winter it would seem sensible for Eastry to develop such a plan.  

The Parish Council is looking for local people to become part of the Community Emergency Team, supported by the Parish Council to help with the production of an Emergency Plan for Eastry and to then enact the plan should it become necessary.  

The Community Emergency Team will encourage local residents to provide information, voluntary help and resources to assist with any perceived emergency. The Parish Council in partnership with Community Emergency Team will prepare and maintain such information as follows: 

Volunteers: Organisations and individuals who already volunteer, or who would be prepared to volunteer in an emergency. 

Equipment: Tools and machinery which might be needed in an emergency and people qualified, capable and willing to operate them. 

Supplies: Food, water and medical supplies and local suppliers and businesses who would be willing to provide them. 

Transport: Vehicles which could be used by the community in emergency. Drivers willing and able to help with the distribution of supplies. 

There is a lot of training available in this area and full support would be offered by the Parish Council and the principle authorities covering this area.  

If you would like more information or to become part of the Community Emergency Team please contact Sarah Wells, Clerk to the Parish Council.



Eastry Village Hall

Eastry Village Hall now has its own website. Please see http://www.eastryvillagehall.org

Finding Care Made Easier in Kent

The new 2014/15 Kent Care Directory is now available. The Directory is packed with useful editorial that explains all available care options and includes comprehensive listings of care providers for residential care or care in your own home. There is also guidance on paying for care and what financial assistance is available from the Government. 

Robert Chamberlain, Publisher of the Care Choices Directories, comments ‘When choosing care you should be armed with the most up-to-date information to help you decide which kind of care is most suitable, who will provide it and how it is to be funded. The Care Services Directory is an invaluable source of information for anyone considering long term care’. 

If you want to speak to someone about care options, funding, accessing services or other care-related questions you may have, call this directory’s free helpline on   0800 38 92 077. The friendly operators can give you more information, talk through any queries and provide you with a shortlist of care homes, in your chosen location, that meet specific care needs. 

To receive a free copy of the 2014/14 Kent Care Directory simply call Kent County Council on 03000 416161. 

It is also available in e-book format with a spoken word option via www.carechoices.co.uk

·          Care Choices Ltd was established in 1993 and is a leading publisher of care directories for Councils across the UK.  

·          The listings of care providers contained in Care Choices’ publications are supplied by the regulatory body Care Quality Commission. 

·          Kent County Council are a distributor of the Care Choices Directory which is available free of charge to members of the public.

New Council Housing to be Built in Elvington

Three new homes are set to be built for Dover District Council on land at Adelaide Road in Elvington.  A meeting of DDC’s Cabinet has today considered tenders for the work and has selected a winning tender from Jenner Contractors Ltd. 

This follows a decision by Council in October 2012 to support the development of social and affordable housing on council owned land.  In November last year, Cabinet agreed to approve in principle the development of the site at Adelaide Road.  Planning consent for the building of three new houses at the site in Elvington was granted on 31 July 2013. Construction work is expected to start later this year. 

These new homes will be financed from developer contributions for affordable houses, Right to Buy receipts and Housing Revenue Account (HRA) balances. The houses are a pilot scheme for DDC’s wider plans to develop social and affordable housing. 

Martin Leggatt, DDC Head of Assets and Building Control said: “We are very pleased to be able to award the tender for this work.  We look forward to seeing work start in the near future in Elvington, and we continue to work to see other sites developed in the district to help provide affordable housing solutions for our communities.” 

For more details, please see the report to Cabinet on the Dover District Council website at www.dover.gov.uk or call (01304) 821199.

Sandwich Town Tidal Defence Scheme - End of Year One Questionnaire

It has been one year since our contractors, Jackson Civil Engineering began construction works on the new scheme and the works are progressing well. As we reach the end of the first year of construction of the scheme, we would like to ask for your feedback on how we’re doing.  

At the moment some areas of Sandwich have a low standard of protection from tidal flooding with a 1 in 20 (5 per cent) chance of tidal flooding every year. We are working in partnership with Pfizer and Kent County Council to deliver a scheme which will provide a 1 in 200 standard of protection to 488 homes and 94 commercial properties in Sandwich. The scheme will take 2.5 years to construct with work expected to be substantially complete by spring 2015.  

I would like to thank you for your patience while we have carried out the project so far. Throughout the works we have held drop-in sessions, sent out newsletters, and issued press releases. We have an information board on the quay and a dedicated webpage: www.environment-agency.gov.uk/sandwich. But we would like to know whether this works for you. Is there anything we can do differently to keep you up to date with our progress? 

We would therefore appreciate you taking the time to answer this survey and email your response back to SandwichTownTidal@environment-agency.gov.uk 

By telling us your views, you can help us to shape the way we provide information to you and others in the future. 

With thanks in advance. 

Louise Sturgeon, Sandwich Public Liaison Officer

Kent and South London - Asset Performance Team  

External: 01732 22 3152

Environment Agency, Orchard House, Endeavour Park, London Road, Addington, West Malling, Kent. ME19 5SH

Future Secured for Dover's Fort Burgoyne

An historic fort built in the 1860s to protect Dover Castle has had its future secured thanks to an agreement between national land management charity, The Land Trust and the Homes and Communities Agency (HCA).

Fort Burgoyne, originally known as Castle Hill Fort, was built in 1861 at a cost of £88,053, but was never called upon to defend Dover Castle and until now has never been accessible to the public.  On taking ownership of the fort and the surrounding green space, The Land Trust will begin a discussion with local communities, including residents, local business and heritage groups, about how the site should be managed.

Operations Director Matthew Bradbury said, ‘We’re excited about taking on the ownership of this very special site and are keen to work with local people to ensure that we preserve the fantastic heritage of the fort and help people feel connected to and involved with its future. ‘

The Land Trust is a charity which exists to provide sustainable long-term solutions for land in order to benefit local people.  Many of our sites across the country really contribute to bringing communities together to enable them to experience the benefits of outdoor spaces.  That is our aim with Fort Burgoyne.’

‘We have lots of exciting ideas about how we will manage the fort, but we are very open-minded and are really looking forward to working with the local community and to hearing their thoughts.  The most important thing is that the fort continues to be part of what makes Dover unique and special, and that the local people feel involved with managing the fort in a way that they haven’t been able to before.

The HCA has transferred the ownership of 42 ha of land as well as a sum of money which will be invested and used to manage the site in perpetuity.

Naisha Polaine, Head of Area for Essex and Kent at the HCA, said:  “This is a positive step for local businesses and the community in Dover, who will be involved in bringing the fort back to life in a way that’s relevant to the area and local people.  It is a spectacular site, so it is great that it will be opened up for public benefit.”

Cllr Paul Watkins, Leader of Dover District Council, said: ‘I am delighted that the future of Fort Burgoyne has been secured thanks to this agreement with The Land Trust.  We look forward to working with The Land Trust and local people to unlock the potential of one of Dover’s great heritage assets.  This provides a unique opportunity for the community to be involved in opening up this historic site, and cementing the district’s reputation as having one of the finest collections of publicly accessible castles and fortifications in the country.’

Maurice Raraty, chairman of the Kent History Federation also welcomed the news, ‘It’s good to see Fort Burgoyne about to get some care and attention.  It will be a welcome addition to the attractions of Dover, to complement Dover Castle and the White Cliffs emphasising the historically pivotal position occupied by Dover in the defence of this island against a variety of continental armies.’

Dover District Council, Dover Jobcentre Plus & Partners Sign Joint Working Agreement

Dover District Council, Dover Jobcentre Plus, and Work Programme providers have signed a Joint Working Agreement to provide a focused approach to tackling unemployment and reducing out of work benefits.

The new agreement will help local people to access job opportunities with local employers in the Dover district, and in neighbouring districts, including promoting apprenticeships for young people. It will also offer a tailored service for local employers, helping to ensure that local people have the right skills for new jobs in the district.  

DDC and Dover Jobcentre Plus will also work together to address the barriers faced by some unemployed people in Dover.  The Work Programme providers, Avanta, G4S and Kennedy Scott, will work with the long-term unemployed. 

Recognising the impact unemployment can have on deprivation, the partners will also work closely to co-ordinate activity in areas such as community safety and education.  

Cllr Paul Watkins, Leader of Dover District Council, said: “This new agreement brings together various strands of work undertaken by each of the partners so that we can provide a more cohesive package of support to help people back into work.  A number of major projects in the district are coming to fruition and we want to ensure that local people are best placed to make the most of these new opportunities.”   

Alison Culshaw, Customer Service Operations Manager, Dover Jobcentre Plus, said: “By working together and joining forces, we will ensure that local jobseekers are in a better position to secure employment. Through doing so and working closely with local employers to understand their needs, we can ensure that unemployed people are prepared and have the skills employers are looking for.”

Dover District Council Provide Flood Support Scheme Information

Repair and Renew Grants - homeowner process

Business Support Scheme - business owner procedure

Business Support Scheme - business owner procedure

Council Tax discount scheme - homeowner procedure

Other Flood Support Schemes - DDC website

Flood Support Schemes

National Flood Forum

Valuable Information Regarding Domestic Abuse

A valuable document has been prepared about domestic abuse, which contains contact details for support. Although the document was primarily written in the context of domestic abuse associated with the World Cup it is invaluable for reference.

Please read the document here...

Please Help Us Gather Some Information & Measure Impact

We are doing a bit of 'housekeeping' here at the moment and have two surveys open - one asking how people use our information services and if they find them valuable and one trying to measure the amount of work being done by our sector within East Kent and the impact which would result if charities had to close their services.

Read in browser »
share on TwitterLike Please help us to gather some information & measure impact on Facebook

Kent Police Contact Points

Kent Police Contact Points provide an opportunity for residents to meet our neighbourhood officers and discuss any concerns they may have.
The following is information about the Contact points:

Do you need to speak to a neighbourhood officer?

Visit one of our Police Contact Points, available in nearly 200 locations across the county.

Police Contact Points are held each day from Wednesday through to Sunday, mainly in rural locations, on a rolling two-week schedule.

Our police vans stop at a prominent location for one hour per visit; come along to talk to a neighbourhood officer about any policing concerns you may have, to get safety advice or to collect a free crime prevention item.

For times and locations of the Police Contact Points near you, visit www.kent.police.uk/policecontactpoints


Residents can raise concerns & speak to local PCSOs at a @kent_police #PoliceContactPoint this week -> find out when http://bit.ly/1268F6p
You can also speak to @kent_police at a #PoliceContactPoint. View times/locations in your area every 2 wks - http://bit.ly/1268F6p

Dedicated Officers Lead the Way as Council Clamps Down on Litter and Dog Fouling

Irresponsible dog owners and people who deliberately drop litter are being warned to keep our district clean or face a fine – with Dover District Council’s Environmental Enforcement Officers issuing 70 Fixed Penalty Notices from September to December 2013. 

The new highly visible uniformed Environmental Enforcement Officers patrol the district seven days a week, and have powers to issue fixed penalties of £75 for littering and £50 for dog fouling, as part of a strict approach to enforcement. DDC is looking to introduce new dog control orders to increase the dog fouling fine up to a maximum of £80 later this year.  

The Environmental Enforcement Team is working closely with the community to prevent offences, and to raise awareness of the issues. This includes working with local schools, and Town and Parish Councils, and new ideas are always welcomed. 

Littering and dog fouling are criminal offences.  DDC and its partners continue to work together to make sure the district remains a safe place to live, work and visit. 

Cllr Nicholas Kenton, DDC Cabinet Member for Environment said: “We are very pleased at the success of the new Enforcement Officers.  We are working with all our partners to continue to improve the environment, and the message is that we are clamping down on environmental crime, so pick up after your dog, and don’t drop litter.” 

For more information, or to report a problem area, please see www.dover.gov.uk or call (01304) 872428.

Further News Regarding 'Absence Checks'

Further to the message recently put out about labels or markings being placed on houses possibly to identify them as victims of burglary, other instances have occurred in the past few days.

Please look out for anything unusual that you note in your area and report immediately to Police on 101; unless the persons responsible are seen marking the property and then use the 999 system.


A scam has been noted where persons, allegedly from your bank, call and give you the first 4 numbers on your bank card and ask you to complete the number. Once this has been done they ask for the security number on the back. This would give them full access to your account. This is a scam. NEVER reveal such details to people you are not 100% sure about.

Burglary Detectives Warn of 'Absence Checks'

Burglary detectives are asking homeowners to be on their guard against a technique that burglars have been known to use to identify vulnerable properties.

In other parts of the country, reports have been received of stickers being placed on doors or letterboxes of houses advertising a locksmith service. The sticker has a telephone number on it, but the number is not a registered number. If the stickers are not removed, burglars presume that the house is empty or that the owners are away.

Placing the stickers also gives burglars the opportunity to 'scout out' the house, and look through windows but to be able to explain themselves as 'delivering advertising' if anyone were to stop them and ask questions.

Police officers recently cracked a similar case in Sevenoaks where the offender was leaving mud on doors to see if it was cleaned away. If it wasn't, the property was potentially empty and a good target. The offender was caught and sentenced to four years and eight months in prison.

Police are now asking that homeowners keep an eye out for - and to report - any suspicious activity to ensure that burglars are thwarted before they get a chance to strike. The advice comes as officers continue their crackdown on burglary as part of Operation Castle, which is a force wide initiative designed target burglary suspects in the winter months.

Detective Chief Inspector Neil Parker from Kent Police said: 'At Christmas time people tend to have some high value and new items in the house that are appealing to burglars. That is why we are asking members of the public to keep an eye out for unusual signs that might suggest the house has been 'marked' as a possible target and to report this or anything suspicious to us. It is well worth homeowners investing in items such as timer switches for lights, and alarms for sheds, and if they would like further advice around these they can visit our local Police Contact Points.'

Shared Lives

Shared Lives, run by Kent County Council, is a scheme based on the model for fostering, but for Vulnerable Adults. 

It's a person centred, tailor made service which we are now extending to people living with dementia; for day support, short breaks or longer term stays.    This is an alternative choice for people living with dementia as opposed to the more traditional ‘residential’ type setting. 

We are very keen to promote and raise awareness of Shared Lives in your area, as well as recruiting for Shared Lives Hosts - If you feel you could help and would like to find out more about this service please vote ‘yes’ or feel free to call the scheme on 01233 652401.


Plans Submitted for Six-Screen Cinema as the St James' Development Steps Up a Gear

Dover District Council today confirmed that Bond City has submitted a revised planning application for the Dover Town Investment Zone (DTIZ) known as the St James’s development, which will include a multiplex cinema.  

This follows the exchange of an agreement for lease with Cineworld Group PLC, and changes to the development agreement between the Council and Bond City Limited. The revision to the proposed development includes a six screen cinema with over 900 seats to be operated by Cineworld and will be accompanied by three restaurant units. 

Cllr Paul Watkins, Leader of Dover District Council, said:  “Securing Cineworld at the St James’s development is a major step forward in our plans for the town centre and provides an important leisure amenity for both residents and visitors alike.  We have worked hard with our development partner to secure a high quality cinema operator, which will complement the retail, hotel and restaurants of the scheme. This is a sign of renewed investor confidence in Dover and will provide a major stimulus to the night-time economy of the town.” 

John Laker of development managers, Laker Developments, said: “Cineworld is the largest cinema operator in the UK and Ireland with 101 sites and over 48 million admissions in 2012. This is another major milestone in delivering the town centre regeneration and we hope to make more announcements shortly.” 

The St James’s development is a 120,000 sq. ft. mixed-use retail and leisure development with parking for 440 vehicles in a key strategic location in Dover town centre.

Discovery Park Success Welcomed

Dover District Council is welcoming the success of Discovery Park in Sandwich, which continues to generate excitement for the future, and now includes 50 companies with 1,500 jobs on site or committed by the end of the year. 

The site is one of Europe’s leading science and technology parks, and owners Discovery Park Ltd have announced they are determined to deliver 3,000 new local jobs by 2017, in line with Enterprise Zone objectives. Last month, the park celebrated the success of its first year, when it welcomed its 50th tenant on site. 

Recent developments include news that Dover District Council has granted planning consent for renewable energy company Estover Energy to develop a £65m biomass Combined Heat and Power (CHP) plant at the park. The plant is to supply renewable heat and electricity across the 220-acre site, and to supply low carbon electricity to the national grid, supporting national targets to generate 15% of energy demand from renewable resources by 2020. Construction on the CHP plant is set to begin in 2014, with around 100 jobs created in this period, and more jobs to follow once operational. 

Other recent news includes the arrival of Genea Biomedx, the Australian IVF technologies company. The company is expected to move in to its new building later this year, and plans to recruit 30 new staff.  The owners of Discovery Park have also announced that they are in discussions with three other science-based organisations that could bring a further 300 jobs. 

Discovery Park Ltd has also submitted plans for a food store in the park on the outskirts of Sandwich, which could create approximately 160 new jobs.  This is being considered by Dover District Council in accordance with all appropriate planning procedures. 

Cllr Paul Watkins, Leader of Dover District Council, said: “We are very pleased to see the success of Discovery Park. The park continues to attract a diverse range of businesses and employment opportunities, with a range of tenants that will provide resilience for the future. The park is providing an important boost for East Kent and beyond, and we continue to work closely with partners, and look forward to seeing the Enterprise Zone continuing to generate opportunities for the future.”   

For more information on Discovery Park in Sandwich, and for details of Discovery Park Ltd’s consultation on proposals for the long-term regeneration of the site, please see www.discovery-park-consultation.co.uk

Mobile Phone Security

There have been a number of new Phone and Xbox products recently released on the market and as we run up to Christmas it is timely to remind everyone to protect your mobile 'phone.

Follow these easy steps:

Record your 'phone's unique IMEI number in case it gets lost or stolen:

  • Type *#06# into your 'phone to find its IMEI number
  • Keep the number somewhere safe or register it online at www.immobilise.com
  • Security mark your 'phone with a UV pen or forensic marking solution
  • When out store valuables securely in a zipped pocket or bag
  • Don't leave valuable items on display or unattended

Kent County Council Introduce the "Freight Gateway"

The Kent Freight Gateway is a web-based route planner that aims to help HGV drivers and transport managers plan their routes when travelling to or within Kent. It provides journey planning and local stopping and parking information to the commercial vehicle industry, local businesses and the public.

Please read the flyer here...

Healthwatch Kent


A FREE service is now available for all Kent residents to help them find which health and social care services are available for them.  The service is part of Healthwatch Kent, a new independent consumer champion for people who use Kent’s many health and social care services.

Healthwatch’s Information and Signposting dedicated service is available to everyone and will help people to find the services that they require within the complex NHS system in Kent.   

You can call them anytime on Freephone 0808 801 0102, alternatively email your enquiry to info@healthwatchkent.co.uk .

Talking about the service, Healthwatch’s Charlie Fox said, “We are getting calls and providing assistance to people from all over the county.  For example, one customer had been struggling to find a local dentist with a winch to lift him from his wheel chair.  Our team tracked one down for him and provided all the information he needed to make an appointment.  We know how complicated it can be to find your way around the health and social care system.  Our team of trained staff can take the worry away and find the answers for you.  I have no doubt that once people are more aware of our service then we can be of assistance to hundreds of people every week.”

Healthwatch Kent also wants to hear about peoples’ views and their experiences of local health and social care services.  It will take your voice to the people who commission services in Kent and help to shape the future of health and social care services.  To get involved visit our website at www.healthwatchkent.co.uk

The team is based from, and supported by, Kent and Medway Citizen’s Advice (KAMCA).

You can download the Press Release here...

Kent Highways Fault Reporting

Kent Highways Services operate a 24-hour, 7-day a week fault reporting service where any problems on the roads or footways such as potholes, faulty street lights, faulty traffic signals, overgrown trees or broken signs can be reported.

You can report by telephone on: 0300 333 5539, or online here.

If you see a problem please use this service as it will speed up resolution of any problem as issues reported to the Parish Council are reported in exactly the same way, but may be delayed as the Parish Council offices are only open on a part-time basis.

Updown Park - Holiday Lets

We run a family holiday letting business at Updown (1 mile outside Eastry). Our Mum, Poppy Montgomery, who started it 20 years ago, is now nearing retirement and we are hoping to continue and evolve the business.

The grounds comprise parkland, Eastry village cricket pitch and dilapidated formal and informal gardens. The two units at the converted Old Dairy sleep a combined 13 and are mobility friendly. They are popular and successful but due to the nature of the grounds, they do not support the level of maintenance required.

Our Unique Selling Point is peace and tranquillity, within a beautiful setting.

The key additions/changes are:

·         Two Tree houses (part of the 'back to nature' accommodation trend) will be built in the Park

·         Garden Studio - renovation of  a dilapidated studio within the Walled Garden as a holiday let

·         On Site Management/Owner’s Dwelling - building a house at the bottom of the gardens, enabling us to run the business and restore and manage the grounds. It includes a number of sustainability measures, such as rainwater harvesting for the laundry and gardens.

·         Restoration of the walled and informal gardens (including the listed walls, paths and outbuildings) 

We believe that the benefits are:

·         Heritage Assets - restores and preserves the gardens and structures for future generations & enables people to come and enjoy them

·         Employment - grows a local business, with the equivalent full time employment rising from 1 to 6 people.

·         Tourism - brings more tourists to the area because of its differentiated offer, supporting other local businesses (forecast 1500 visitors p.a., with a local spend by them of £660k)

·         Community - plays a part in the community via the provision of the village cricket pitch, an open garden weekend and local society visits (these are  charitable/non commercial activities) 

The planning application can be found on Dover Council’s website http://planning.dover.gov.uk/online-applications/search.do?action=simple and type in the application reference number 13/00642 (tree houses and owner (management) dwelling) 13/00641 (garden studio).

Thank you for taking the time to look at our plans.

Dedicated Officers to Crack Down on Litter & Dog Fouling

Irresponsible dog owners and people who deliberately drop litter are being warned they face fines of up to £75 as Dover District Council’s new Environmental Enforcement Officers start patrolling next week.  

The three dedicated officers will have powers to issue fixed penalties of £75 for littering and £50 for dog fouling as part of a strict approach to enforcement. 

The highly visible, uniformed presence will patrol between 6am and 9pm, seven days a week.  They will also be deployed at other times in response to problem areas.  This follows feedback from surveys and Neighbourhood Forums showing littering and dog fouling as key concerns for residents.   

Officers are not set targets for Fixed Penalty Notices (FPNs) and are paid by salary, not for the number of tickets issued, and the aim is to work with the community to prevent offences. 

DDC has also trained a number of its officers, together with Dover Neighbourhood Policing teams and Kent County Council Wardens on recording these offences whilst conducting their duties across the district.  Any evidence they gather will be followed up by the Environmental Crime Team who will issue FPNs where appropriate. 

Littering and dog fouling are criminal offences. The new posts are part of an ongoing commitment by DDC and its partners to continue to work to make sure the district remains a safe place to live, work and visit. 

Cllr Nicholas Kenton, DDC Cabinet Member for Environment, said: “The majority of people are fed up with the actions of the minority who walk away when their dog fouls or think nothing of dropping rubbish wherever they wish. These important new posts are a direct response to tackle this issue, to discourage people from committing these crimes, and to continue to make improvements to the environment for the future of the district."

Finding Care Made Easier in Kent

The new 2013/14 Kent Care Services Directory is now available. The Directory is packed with useful editorial that explains all available care options and includes comprehensive listings of care providers for residential care or care in your own home. There is also guidance on paying for care and what financial assistance is available from the Government.

Robert Chamberlain, Publisher of the Care Choices Directories, comments ‘When choosing care you should be armed with the most up-to-date information to help you decide which kind of care is most suitable, who will provide it and how it is to be funded. The Care Services Directory is an invaluable source of information for anyone considering long term care’. 

If you want to speak to someone about care options, funding, accessing services or other care-related questions you may have, call this directory’s free helpline on   0800 38 92 077. The friendly operators can give you more information, talk through any queries and provide you with a shortlist of care homes, in your chosen location, that meet specific care needs. 

To receive a free copy of the 2013/14 Kent Care Services Directory simply call Kent County Council Social Services on 0300 333 5433. 

It is also available in e-book format with a spoken word option via www.carechoices.co.uk  

  • Care Choices Ltd was established in 1993 and is a leading publisher of care directories for Councils across the UK.
  • The listings of care providers contained in Care Choices’ publications are supplied by the regulatory body Care Quality Commission.
  • Kent County Council are a distributor of the Care Choices Directory which is available free of charge to members of the public.

White Cliffs Primary College for the Arts Runs Groundbreaking Scheme

Nineteen local families have ‘graduated’ from a pioneering new education initiative currently running in Dover District, proven to help children achieve more in schools and strengthen their relationships with their families.  

Parents and carers, and their children aged three to eight who attend White Cliffs Primary College for the Arts in Dover have successfully completed an eight-week Families and Schools Together (FAST) programme.  The children and their families were presented with certificates and congratulated at an event held at the school on Thursday (18 July).  

The FAST programme, backed by Save the Children and delivered locally by a range of partners including Dover District Council, supports families by working with parents and children in schools and has been endorsed by the United Nations.  This programme has been funded by Morrisons, as part of its Charity of the Year partnership.  

FAST aims to provide a fun and relaxed space for families to experience a mixture of play and learning activities, hands on coaching and support for parents and carers. The initiative has high success rates in improving family relationships and links between home, school and the local community.  

Sue Fotheringham, Head Teacher at White Cliffs Primary College for the Arts said: “We have worked with these families and have formed stronger bonds with them. The project has had a significant impact in raising the confidence of our parents resulting in an improvement in family life for them.” 

Cllr Sue Chandler, DDC Cabinet Member for Children’s Services said: “We are grateful to Save the Children for working with Dover as the first non-metropolitan area to host the FAST programme, and to the children, families, and community partners who have shown such enthusiasm for the project.  We are proud to be partners in the delivery of the FAST project in Dover.” 

Anna Kettley, Head of Programmes for South of England at Save the Children said: "The programme has been a great success at White Cliffs Primary College for the Arts. Parents have the biggest influence on their children’s learning and development and FAST gives families the opportunity to build on this. We believe that every child should have a fair chance to do the best they can at school and that every family should have access to proper support in their local area.”

Multipanel UK Set to Bring Multi-Million Pound Boost to Dover District

Dover District Council is welcoming news that manufacturing firm Multipanel UK Ltd has been given the all clear to start up in the district, and is set to bring around 70 jobs and investment of more than £12m to the area. 

Multipanel UK is set to move to land at Millyard Way in Eythorne, following a decision by planners this week to grant planning permission for a change of use of the land to allow general industrial use, and to allow other associated works. 

The company says that capital investment in the next two years should be around £12.5m, with around 70 jobs directly or indirectly created. The company, which specializes in the manufacture of aluminium panels, was previously based outside of the UK.  It now intends to move its manufacturing operation to Dover District, given our unique geographical location and excellent links to the rest of the UK and Europe. 

This was a major planning application, which was considered in keeping with all appropriate planning procedures, and was determined within 8 weeks, ahead of the national target for a major application of 13 weeks. 

Cllr Paul Watkins, Leader of Dover District Council said: “This is really important news for the area.  We are very pleased to have worked with Multipanel, and we welcome this move, and the boost it will bring to the district in terms of employment and the benefits to the local supply and support chain. This is another significant business investment in Dover District, and another key sign of ever-growing investor confidence in the area.”       

Andrew Cock, Multipanel UK MD said: “We are delighted to be able to bring our manufacturing process back to the UK and particularly to Dover which has excellent transport links to UK and Mainland Europe. We hope our policy of purchasing materials and services locally will show our commitment to the area and build other support industries around us as we grow.”

School Visits Continue to Raise Awareness of Environment for the Future

Dover District Council is working in partnership with local primary schools giving educational talks to encourage greater respect and pride within our communities and highlight the importance of everyone helping to look after the local environment. 

These educational talks involve pupils in a series of fun activities such as a quiz identifying how long different items of litter take to biodegrade. Volunteers from the teaching staff have been surrounded with littered items/rubbish collected from the local area and then asked to describe their experience to the children. This emphasises the impact litter can have on us as residents of the district.  

The key messages presented are the importance of putting litter in the bin, picking up after pets, and keeping our district clean, tidy and safe for the future. 

One of the recent visits was to White Cliffs Primary College in Dover, and the workshop was delivered in partnership with the school, which is working on a project on food waste, and how food is thrown away in some parts of the world, while in other parts people are starving.

Claire Daw from White Cliffs Primary College said: “The presentation has tied in perfectly with our focus on environmental issues this week. The children have definitely learnt some valuable lessons about how rubbish can affect their community and what they can do to help the situation.” 

Cllr Nicholas Kenton, DDC Cabinet Member for Environment said: “We were delighted to work with White Cliffs Primary College, and we continue to visit schools across the district. This is part of our work to raise awareness of the importance of keeping our district safe, and to encourage everyone to take pride in their community and to respect the environment now and for the future. We continue to look at a balance between education and enforcement in tackling littering and dog fouling across the district.” 

If you think your school would benefit from a presentation from the environmental crime team, please contact DDC at (01304) 872096, or for more information, please see the DDC website at www.dover.gov.uk 

Dover District Volunteering

"We are currently trying to promote our transport scheme throughout the Dover District and in particular some of the smaller Parishes...

The Community Transport scheme provides an essential volunteer led car scheme enabling people to attend hospital appointments, GP's and Dental appointments, as well as visit relatives, go shopping or other social appointments. Unfortunately across Dover district, public transport is not always an option for some people. This can be because of personal circumstances, disability, or simply because there is no public transport available. Our Transport Scheme is there to enable you to get to those places that help you remain independent. 

The Befriending scheme helps those individuals who are housebound or feel isolated to retain a link with the outside world. A volunteer Befriender will visit once a week and help relieve feelings of loneliness. "


Do you meet vulnerable people and families who are in housing difficulty? We can help...  

Kent County Council commissions floating support services in Kent that support vulnerable people with their housing problems.  The service is free and covers every district and borough in Kent.  Floating support can help for up to a year those people whose housing situation is vulnerable because they are:

  • facing or threatened with eviction
  • Experiencing harassment
  • Experiencing or at risk of domestic abuse
  • Needing to make a transition to a new tenancy either in the private rented or social rented sector
  • Rough sleeping (including sofa surfing)
  • Leaving institutional care e.g. prison, long stay hospital,
  • 16/17 years old

As well as resolving the immediate problem floating support can help with applying for welfare benefit, budgeting, accessing help or other services, finding work/training and settling into the community. It doesn't matter where or how they are living in Kent; whether they are renting, own their own home or are lodging with relatives, even if they are sleeping rough, we can help .

We have a broad range of specialist providers who are able to deliver this important preventative work and we encourage all those who meet parents families and individuals who are in housing difficulty to make use of this free service. This free resource is available to help and we'd like to ask for your support to pass this message on to parishes who may wish to include mention in their town or parish magazines. People in need can apply themselves or can have a family member or friend apply on their behalf. You can make a referral by filling in the two-sided form on our website.

www.kent.gov.uk/supportingpeople and go to "How to apply"

or go along to your local Gateway where staff will be pleased to help.

 One of our highly skilled providers who will get in touch before working with the individual. They will work with that person or family for up to a year to achieve their goals, and leave them better able to manage their own affairs.

Floating support can really help to bring stability to vulnerable people and get back on their feet.  But don't just take our word for it. Read John's story below about how floating support helped him.

We look forward to being able to help you and your parishioners.

John's story 

John is in his 50’s, and sleeping on successive friends' sofas after his relationship broke down and he'd become dependent on alcohol. He was in despair when he arrived at a Floating Support Drop In at his local Gateway.

As well as nowhere to call home, he had no money or benefits coming in, found forms and paperwork difficult to deal with and couldn’t use his hand properly after a recent operation. He also wanted to get control over his drinking. 

Floating support got to work to help John to

  • Access a walk-in surgery straightaway to deal with his hand, then register with a GP to gain the medical certificate he needed
  • Gather all information and identification required and helped him through the process to apply for benefits
  • Visit the local housing department to apply for housing and housing advice
  • Apply for housing including private letting and supported accommodation
  • Get supplies from local food bank
  • Get in touch with advice, detox and rehabilitation services to take control of his alcohol intake.

Not only have the practical things improved, but John's self-esteem is building and he's getting his life back on track after years of difficulty

“I would not know where to begin if I had not come into the Drop In"

 Floating Support


  0300 333 5433

Key Regeneration Boost set to Follow Simplified Planning Rules at Discovery Park

A key planning tool to simplify the planning process to support investment and growth and stimulate regeneration at Discovery Park Enterprise Zone in Sandwich has been given the go ahead.

 Dover District Council’s Cabinet agreed to adopt the Discovery Park Enterprise Zone Local Development Order at its meeting on 25 March. The LDO allows certain types and amounts of development to take place without the need for planning permission. 

 This important move follows a consultation period on the Draft LDO, which started in December and ran for 10 weeks. The Draft LDO, including some minor modifications, was submitted to the Secretary of State, who confirmed he did not wish to intervene, which meant the district council could proceed to the adoption of the LDO.

 This follows the Government’s decision to designate the Pfizer site in Sandwich, which has been renamed Discovery Park, as an Enterprise Zone. The LDO, together with a package of Business Rate relief, will provide an important foundation to companies who would like to locate at the site, and means businesses can set up quickly and without the usual planning processes.  Development proposals falling outside the LDO will still have to apply for planning permission in the normal way.

 Tim Ingleton, DDC Head of Inward Investment, said: “This is a major step, which is already creating a lot of interest in the site. This is very important news for the area that will simplify the planning process for businesses at Discovery Park Enterprise Zone in Sandwich, and provide a major regeneration boost for the district.”

 Paul Barber, Managing Director at Discovery Park, said: “We are already attracting many companies to Discovery Park and confirmation that we have simplified planning status can only help bring even more jobs to the area.”

 For more information on the Local Development Order, please see the DDC website at www.dover.gov.uk/planning

 For more details on business opportunities at Discovery Park Enterprise Zone, please contact Anna Stone at Discovery Park on 01304 614060.

Eastry Parish Council on Twitter!

You can now "Tweet" Eastry Parish Council: @EastryPC.

Kent Jobs for Kent's Young People

Are you looking to expand your business? Worried about skills shortages and employee costs? If your business employs less than 250 people, Kent County Council could help you employ an apprentice and help pay for them in the process!

Hiring an apprentice gives you the chance to build the skills you need for your business, and helps a young person get their foot on the career ladder. Find out how to access £2000 of KCC funding (and maybe even more with National Funding) to expand your business today.

Contact the Kent Employment Programme team on 0800 1018224, email kep@kent.gov.uk or visit www.kent.gov.uk/kentjobs4kyp.

Responsible Dog Ownership

Following reports of dogs biting people and attacking other dogs being walked by owners, Kent Police in Dover has released the following advice: 

Key points in Responsible Dog Ownership

Train your dog in basic obedience so it is under control at all times.

Train your dog to go to the toilet at home - if your pet accidentally fouls in public make sure that you clean it up.

Always have a poop scoop or plastic bag ready when you walk your dog.

Make sure your dog is kept on a lead when in public. It is an offence for your dog to roam the streets. There are financial penalties if your dog is picked up by a dog warden and impounded.

Take your dog to the vet regularly for its vaccinations.

Ensure your dog receives a healthy well-balanced diet and plenty of exercise. A healthy pet is a happy pet and a happy pet is a loving companion.

Don't let your dog become a nuisance to your neighbours.

Make sure your dog has a collar and tag.

Worm your dog regularly and groom it frequently. Check for fleas on your dog and seek your vet's advice for treatment.

If you do not want your dog to have pups, make sure it is neutered.

If you are confronted by an angry dog, consider the following points:
  • Stop moving towards the dog
  • Stay calm
  • Talk to the dog calmly in a pleasant tone of voice
  • Get something as solid as possible between you and the dog
  • Watch the dog – but do not stare into his/her face
  • You may need to move, either behind something or to get away from the dog
  • Do not make sudden movements or run, just walk slowly away from the dog
  • Fend the dog off rather than try to fight back
  • Do not scream or yell
  • Continue to walk slowly away, backwards or sideways, looking down and sideways. 

If your dog is bitten, if there is concern for a dog or a noise issue, then contact your local authority. If you are bitten by a dog then please contact Kent Police on 01622 690690.

Kent Minerals and Waste Consultations: Community Notice

Following recent stakeholder events it was requested that there was further promotion of the chance for local communities to have their say on the current Minerals and Waste consultations. Notice of the consultations can be found here.

You can find a list of Minerals/Waste site submissions on the Minerals and Waste Development Framework websites for Minerals and Waste.

Please note the consultation includes all site proposals received from minerals and waste operators; we know not all of them will be suitable. We are seeking initial views and opinions on the sites to help us decide which sites should go into the final document and which should not.

You can view or comment on consultation documents online at: http://consult.kent.gov.uk/

More information on the Minerals and Waste Development Framework is available at: http://www.kent.gov.uk/mwdf.

Please contact the MWDF team (mwdf@kent.gov.uk) if you have any further queries.

You Could Help Save a Life

The most vulnerable members of our community are most at risk of being injured, or even dying, in a house fire - and, worst of all, it's nearly always preventable.

That is why Kent Fire & Rescue are asking Neighbourhood Watch members who have vulnerable friends, neighbours or relatives to pass on our "Freephone" number 0800 923 7000 and encourage them to contact us to book a FREE home safety visit. By helping us to reach out to people in your community you will be playing an important part in helping someone you know stay safe and independent in their own home.

A combination of factors can put someone at higher risk, so please look out for anyone you know who would tick more than one of these boxes:

  • Elderly or in poor health
  • Has mobility problems
  • Lives alone
  • Uses an old or unstable heater
  • Is a smoker or like a drink
  • Is on medication that makes them sleepy

Once the person rings us, friendly staff from the Kent Fire & Rescue Service will take down some information and if needed arrange a time to visit them in their home to offer safety advice and fit a smoke alarm. We even have a range of fire safety devices for visually and hearing impaired people, as well as other special gadgets; e.g. if someone is getting forgetful about turning off the cooker. It all takes about 30 minutes and the visit and any equipment we fit is all FREE.

Thank you.

What Happens to the Contents of Your Black Box?

After collection it is taken to Richborough. When the containers are full they are transported to a sorting facility where it is tipped onto a conveyor to a large, meshed, rotating drum. The glass crumb falls through and is collected. A magnet lifts off tins, followed by an eddy current to remove the aluminium.

This leaves plastic bottles and any contaminants. A team of people remove unwanted plastic bags and other plastics whilst glass too large for the mesh is picked off and recycled. Plastic bottles are moved to a nearby facility where a trammel spins them and shakes off the dirt. A beam of light is shone through the bottles to determine whether they are HDPE or PET. The bottles are then ground into flakes and washed, then various flake sorters remove coloured flakes and remaining contaminants. The PET is further treated to remove the top layer of the bottle and the HDPE is melted, sieved and turned into plastic pellets.

Volunteering Opportunity in Libraries

Time2Give is Kent Libraries and Archives volunteering programme, offering opportunities at over 100 libraries across Kent.  We welcome people of all ages from the Kent community and pay agreed out of pocket expenses, such as travel to the library.

The range of activities we offer is much wider than most people expect, from Computer Buddies to help customers with IT, to library gardeners to create attractive reading gardens.  Or from Knit and Natter volunteers to encourage and retain traditional crafts, to Home Library Service couriers delivering books to those who are housebound, and to their carers.  A full list of activities is attached, together with an information leaflet about Time2Give.  The leaflet is readily available at all Kent libraries and archives.

Further information, including our volunteer newsletter and volunteers own accounts of their Time2Give experience, can be found in the Libraries/Services For All section of the KCC website at www.kent.gov.uk

Application Leaflet

Current Vacancies

Nicola Browne, Project Director, CSV Consulting

Developing and managing Time2Give for Kent Libraries and Archives

 Telephone:  01622 696468      7000 6468



Time2Give, Kent Libraries and Archives HQ, Royal Engineers' Road, Maidstone ME14 2LH

Artist Seeks Rae Family Links...

James RaeLincolnshire artist, Richard Bish, is seeking links in Eastry of the Rae family, one time residents of Walton House from around 1830.

Two years ago Richard purchased three out of four Rae family portraits which were up for auction in Melton Mowbray, Leicestershire.

The paintings were painted by Thomas Roods RA; a noted Irish artist and were of James Rae and Elizabeth Sophia Rae with daughter Rosa Margaret. The third picture was of Mary Gordon.

Regrettably the fourth picture of Miss Bennett was snapped up by a Dutch dealer and has subsequently disappeared. All the paintings were mentioned in the Will of Mary Gordon who died in 1854 and whose body lies in the Rae family vault in St Mary's.

Mary GordonFrom carrying out some research Richard has found that James Rae and his family, of Walton House, were of some significant means and possibly a doctor, as was his half-brother Dr Adam Black. James was born in 1794 in Douglas, Ayrshire.

The family wealth appears to have come from his wife and her mother, Mary Gordon, is one of the portraits in Richards possession. Her maiden name was Jemmitt; and the family were importers of sugar since 1729. They also owned a plantation on the island of Dominica, still called Jemmitt's to this day. Elizabeth Sophia Rae (nee Jemmitt) was born on the island in 1795 and married James in 1827. Elizabeth Sophia Rae

If you have any information on the Rae family and feel you can help Richard further in his quest, please contact him at richardbish273@btinternet.com .

If you are a member of the Rae family, we'd love to know more about the family's fortunes and what happened to this 19th century resident of Eastry. Maybe you can send us a photo with your story so that we can see if there's a family likeness!


Residents of Eastry "Beat the Bounds"!

Residents from Eastry gathered at the Five Bells Public House in the centre of the village on Sunday the 10th October for the tradition of Beating the Bounds.  It was a beautiful sunny autumn day and 64 people set off at 10 a.m. to cover the approximately 14 miles of the boundary of Eastry.  The walkers were fortified by refreshments kindly provided by the “Bell”.

Walkers gathering at "The Five Bells"

The walk was led by Nick Kenton, Chairman of the Parish Council stopping at a spot once marked by an ancient yew tree to sing the Old Hundredth Psalm “All people that on earth do dwell”.  Sadly the yew no longer exists but has been replaced by a beech tree and so tradition has been maintained.

Walking through Eastry Churchyard

Beating the Bounds started in ancient times and involved taking young children around the boundary of the village and effecting a memorable experience at each marker so that the child would remember the route in the future. Traditionally children were “bumped” on the stone or perhaps they had their finger pulled.

Singing "The Old 100th"

Historically, understanding the position of the boundary was of vital importance to the community, the parish church and local government. It had economic significance in defining common rights (to land, or firewood collection, for instance) and the ‘tithe’: a tenth of all crops and produce that went to the parson as a tribute to the church.

Disputes about boundaries were common, and often heated, but fortunately the “Beating” this year mostly passed without serious incident.

To own your own copy of Eastry's "Beating the Bounds" booklet, download your own copy here...

Hospital Park and Ride has Arrived from New Dover Road

The new exclusive hospital Park and Ride service from New Dover Road, Canterbury, has arrived!

You can benefit from all day parking and unlimited journeys from only £2.50 (or less with the Park and Ride payment card, buses every 20 minutes from 8:00am - 6:00pm. It operates from Monday to Friday (excluding Bank Holidays) and it stops outside the Outpatients Unit and Emergency Centre.

Download the leaflet here...

 KCC's Countryside Access Service Annual Report

This year's Annual Report from the Countryside Access Service is available here:


Many of you will have made contributions towards the research phase of the Countryside Access Improvement Plan so it is hoped that you will take this opportunity to have a read through and check the progress to date. The CAS is dedicated to customer led frontline service delivery and it is hoped you will agree real progress is being made to improve accessibility and connectivity of you local Rights Of Way Network.

Some of the sizable projects delivered this year are:

  • The successful "Walk to Win" healthy living campaign in Thanet 
  • Developing the Countywide Guided Walks Database
  • Increasing the number of Volunteer Wardens
  • Working with the Highway's Agency to construct a new Bridleway bridge over the A2 bridge at Kingston 
  • Improvements to the Darent Valley Path and Central Park Dartford
  • The creation of a new footpath in East Farleigh
  • The creation of a new footpath in Palmarsh
  • Further details of projects being worked on can be found here.

    Two current projects to draw your attention to are:

    The Volunteer Walks Database


    Destination Signs

    Public Rights of Way (PROW)

    Explore Kent logo What Are Public Rights of Way? Public rights of way are mainly paths for walkers, cyclists and horse riders. They allow people to explore and enjoy the countryside at a leisurely pace - or they can be used for short journeys such as to school, to church, to work or even to the pub!

    Kent has over 4,200 miles (6,700km) of public footpaths, bridleways and byways providing free access to the county's much loved countryside and coast. These are all managed by KCC Countryside Access Service. This includes signing and cutting of vegetation to keep the paths clear.

    Like a public road, a public right of way is a highway which anybody may use at any time. Public Rights of Way are recorded on a legal record of Public Rights of Way. Each path is classified according to who is allowed to use it and the public's rights along it. If you would like to identify a path near you, KCC have an interactive map service on their website:


    Dover District Neighbourhood Forums

    The Dover District Neighbourhood Forums are a joint initiative, enabling a new form of consultation and feedback from local communities. The aim is to give local people a chance to voice their opinions and concerns and to be able to influence decisions and to challenge the delivery of services.

    The Forums join the three tiers of local government, with equal representation from DDC members, KCC members and Town and Parish Councillors.

    There are five forums in place across the district:

    Deal and Walmer - covering: North Deal, Middle Deal, Mill Hill and Walmer.

    Dover North - covering: Aylesham, Nonington, Eythorne, Tilmanstone, Northbourne, Great Mongeham, Sutton, Ripple, Langdon, Guston, St.Margaret's at Cliffe and Ringwould with Kingsdown.

    Dover Town - covering: Buckland, St.Radigunds, Maxton Elms Vale and Priory, Town and Pier, Tower Hamlets and Castle.

    Dover West - covering: Denton with Wootton, Shepherdswell with Coldred, Lydden, Temple Ewell, Alkham, River, Capel-Le-Ferne, Hougham Without and Whitfield.

    Sandwich Area - covering: Stourmouth, Preston, Wingham, Ash, Goodnestone, Staple, Woodnesborough, Sandwich, Worth, Sholden and Eastry.

    For more information about the Dover District Neighbourhood Forums please see: www.dover.gov.uk/neighbourhoodforums or contact Anne Charman, KCC Community Engagement Manager on 01622 696389

    Who We Are: - Despite the smallness of our country, its high population density and widespread, intense pressure for development, we still have, in England, large areas of incomparably beautiful countryside. CPRE exists to protect our natural landscapes from destruction and degradation.

    Established in 1926, CPRE is a registered charity with about 60,000 members and supporters. The charity operates as a network with over 200 district groups, a branch in every county, a group in every region and a national office. Over 2,000 parish councils and 800 amenity societies belong to CPRE. This makes CPRE a powerful combination of effective local action and strong national campaigning

    What We Do:- We campaign for the countryside to be protected and enhanced for the benefit of everyone. We work mainly at a local level, striving to influence opinion formers throughout the county and the South East region. We also work with CPRE nationally to influence national planning policy.

    Our work focuses on

    ·         land use planning

    ·         transport

    ·         natural resources

    ·         the quality, character and diversity of the countryside

    ·         rural economies, services and quality of life

    Trading Standards Information  

    Kent County Council LogoKent Trading Standards wish to remind people that we always need to receive information about poor trading practices. This information is vital as it enables us to effectively target our campaign work.  If you wish to make a report to us, please call Consumer Direct on 08454 04 05 06. They will take the details and forward the information to us. Examples of matters that you may wish to report are:

    Sales of Cigarettes or Alcohol to under 18's
    Sales of Fireworks to under 18's or outside the permitted dates
    Doorstep sellers, e.g. fish sellers, carpet / rug sellers   
    Cold Callers who offer to do work on your property e.g. driveways, guttering, garden clearance, tree surgery
    Sales of Counterfeit goods, dangerous goods and wrongly described goods
    Roadside car dealers
    Out of date food sales
    Traders who purport to be private sellers
    Any other trading practice that causes concern

    Any business seeking advice about Trading Standards legislation are welcome to call 01732 525291 if they are based in West Kent or 01233 898825 if they are based in East Kent.

    If you wish to find out more about your rights as a consumer please call 08454 04 05 06.

    Creating Areas For Nature  

    Biodiversity LogoWhy not try creating a pond or tree planting, composting, building raised beds, making boggy areas or building bird or bat boxes?

    Any piece of ground can be transformed into a haven for wildlife, whether it is at school, in a community space, in your back garden or even on a rooftop. No matter how much space you have available, you will find ideas here that can be adapted to suit your needs.

    Across the county, Kent ’s Countryside Management Partnerships, supported by Kent County Council, the Kent Eco-Schools Project and the London Borough of Bexley, have collaborated to produce this pack on behalf of the Kent Biodiversity Action Plan.

    The guide is the first of its kind in Kent and takes the form of an online series of PDF information sheets that provide a step-by-step guide to creating wildlife habitats in your garden or grounds. As well as a helping with the practical side of creating nature areas, it also includes information on the kinds of wildlife you can expect to attract, planning tips and lots of useful links for further reading and information. Health and safety information is also included.

    The pack is available now at www.kentbap.org.uk/creatingareasfornature

    Email cmp@kent.gov.uk with your ideas on how you could improve your garden or grounds for wildlife and you will receive a packet of free poppy seeds!

    For further details, please email cmp@kent.gov.uk or contact Isabel Sturdy at the North West Kent Countryside Partnership, 01322 294727.

    All About Kent trading Standards...

    The role of Trading Standards is to provide advice and guidance to consumers and businesses. Amongst other tasks we try to disrupt the activities of doorstep criminals. If necessary we can prosecute the worst offences provided we have sufficient evidence. Please take the time to report doorstep criminals to us via Consumer Direct on 0845 404 05 06. The information we receive is valued. Consumer Direct can also give you information on your rights as a consumer. Visit our website at www.tradingstandards.gov.uk/kent to find out more about what we do.
    We have recently published a booklet "The Smart Guide to Scams - How to deal with doorstep criminals, scam mail and unwanted phone calls" to get a copy email tsadvice@kent.gov.uk
    or view it on line at http://www.tradingstandards.gov.uk/kent/documents/AE%20factsheets/The%20smart%20guide%20to%20scams.pdf

    Doorstep Callers
    Doorstep Callers offering most goods or services valued at over £35.00 should provide you with a 7 day cancellation period in writing. A recent change to the law means that you will be able to cancel any contract made while in your home; this applies to both cold callers and businesses you invite to call.
    Always carefully consider any offer that is made to you at your door. If you are told work needs to be done on your property take extra care. There are very few jobs around the house that need to be done immediately. Do not be pressurised into making an instant decision.
    Call Consumer Direct on 08454 040506 or visit www.consumerdirect.gov.uk   for further advice or to report any details that have been taken e.g. descriptions of the caller(s) vehicle details/registrations, phone numbers.
    Check out the Buy with Confidence Scheme for details of approved traders you can trust at www.buywithconfidence.gov.uk or by ringing Trading Standards on 01233 652385

    Scam Mail
    Scam mail could be mail order catalogues, letters asking for your assistance in transferring money, letters telling you that you have won a prize in a draw or offering to tell you your future. Never respond as it could increase the amount of scam mail that you will get. Dispose of it in your recycling bag remembering to remove any personal information.

    Unwanted Mail
    By registering with the Mail Preference Service it is possible to reduce the amount that is received. It is a free service. It is unlikely that this will stop any mailings from abroad.
    Mailing Preference Service
    DMA House
    70 Margaret Street
    W1W 8SS
    Tel 0845 703 4599                       www.mpsonline.org.uk

    Unwanted Telephone Calls
    Register with the Telephone Preference Service to reduce the number of unwanted calls. It is unlikely to stop calls coming from outside the UK.
    Telephone Preference Service
    DMA House
    70 Margaret Street
    W1W 8SS
    Tel 0845 070 0707                       www.tpsonline.org.uk

    Roadworks Information on "the Web"

    For many months now, this website has been advocating you use the "Electronic Local Government Information Network", or eLGIN.

    The eLGIN website provides an up-to-date interactive map of both current and planned works on the road for a large area of the UK.

    You can read more about the service by reading the poster here, or by viewing their website at: http://kent.elgin.gov.uk or www.elgin.gov.uk .

    Kent Police Youth Panel

    The Kent Police Youth Panel is made up of young people, aged 11 and over, who live in Kent, who tell Kent Police what they think about a number of crime and policing issues. The panel helps Kent Police understand the views and needs of young people across Kent and the information helps shape the service provided by Kent Police.

    How it works: During a year panel members will be invited to take part in up to four surveys or discussion groups. Opinions are sought by email, telephone or pot or at informal discussion group meetings.

    Get involved! If you are aged 11 years and older, or know a person who is, live in Kent and would like more information about becoming a Youth Panel member please email the Youth Panel or call 01622 652667.

    You can also visit their website at www.kent.police.uk/youthpanel .

    Kent Highways Survey of Speed and Traffic in Lower Street

    Kent Highways Logo

    During January and February this year Kent Highways conducted a traffic volume and speed survey in Lower Street, Eastry.

    As requested at the Annual Parish Meeting a copy of the report has now been made available for download here.

    Please be aware that the document is very large and will take some time to download.

    Are You Licensed to Drive?

    Many people are unaware that a photocard driving licence is only valid for 10 years; after that it needs to be renewed with a new photo. Renewing it costs £17.50 currently.

    Some of the oldest photocards are now 10 years old. Is yours about to expire?

    The front of the licence carries two dates:

    4a - the date the photo is valid from, and

    4b - the date by which the licence needs to be updated. This is generally 10 years after the licence was initially issued but for drivers nearing or over the age of 70, is the date at which the entitlement to drive ends.

    If you change address or name then you must tell the DVLA so that the driving licence details can be updated. In this case the licence is free as long as the '4b' date has not been passed. Having a licence which has not been updated will pose problems, particularly if you want to hire a car or if you have to prove your entitlement to drive to your employer. It could also lead to a fine of up to £1000.

    More information is available from the AA here...

    Repossession Advice Pack

    A repossession advice pack, with practical advice for homeowners worried about meeting their mortgage repayments, has been created.

    The pack gives step-by-step advice to households and advises on how they can avoid making their situation worse.

    You can download and print your own copy by clicking here.

    Support Our Small Shops

    Small shops are at the heart of our small towns and villages. They offer diversity and choice and provide a personal service to the community. Yet in many small communities these independent retailers are under threat, facing a rising burden of regulation and tax, a daily battle against crime and violence as well as competition from the growth of large shopping centres. It is estimated that 2000 shops close every year.

    Small Business Rate Relief

    Rising business rates are hurting small shops - and yet many shops don't claim the rate relief they are entitled to because they either don't know about it or because it's too complicated. Rate relief could save some small businesses up to £1,100 a year, so it's vital we help owners claim the full amount they're owed.

    With the help of Leaseholders United we have provided an online tool via the link below to find out what relief - if any - you're entitled to. If you run a small business and want to see if you're entitled to rate relief simply click here.

    Get "ICED"!

    Get ICE on your mobile phone!

    We all carry our mobile phones with names and numbers stored in its memory. If we were involved in an accident, or were taken ill, the people attending us would have our mobile phone but wouldn't know who to call! yes, there are hundreds of numbers stored; but which one is the contact person in case of emergency? Hence this 'ICE' (In Case of Emergency) Campaign.

    The concept of 'ICE' is catching on quickly. It is a method of contact during emergency situations. As mobile phones are carried by the majority of the population all you need do is store the number of a contact person or persons who should be contacted during emergency under the name 'ICE' (In Case of Emergency). The idea was thought up by a paramedic who found that when he went to the scenes of accidents there were always mobile phones with patients; but they didn't know which number to call.

    He therefore thought that it would be a good idea if there was a nationally recognised name for this purpose. In an emergency situation Emergency Service personnel and hospital staff would be able to quickly contact the right person by simply dialling the number you have stored in 'ICE'. For more than one contact name simply enter ICE1, ICE2, ICE3, etc.


    New Neighbourhood Watch Website

    The website that supports the new organisation; Neighbourhood and Home Watch Network (England and Wales) - (NHWN) - and represents Neighbourhood Watch nationally is:


    Please try logging on to the new site and explore what is going on around the country with NHW. You'll find it very interesting!

    Policing in Eastry

    Link to Kent Police website

    If you need to report a crime please call 01304 240055, and in case of an emergency 999.

    Buttsole Pond Restoration Plan

    "Work has begun on the implementation of a management plan for Buttsole pond, located alongside Lower Street.  The plan had been drawn up by the White Cliffs Countryside Project and approved by the Parish Council and will greatly improve the diversity of wildlife and general amenity value.   

    The area of surface water has reduced considerably in recent years due to the encroachment of plants like reed mace and suckering from the roadside willows.  The first phase is to reduce the area of these plants in about half of the pond.   Conscious of the impact of habitat changes to existing wildlife the remedial work is best done at this time of year and much of the pond has been left untouched to act as a refuge for the animal population.  Although the change in appearance is dramatic there will be re-growth in spring from remaining roots and we will encourage a more diverse range of native plants.

    Since the pond is not stream fed a major problem for the pond has been the lowering of the water table probably due to greater extraction.  The gulleys from the road have been cleared to capture more rain run-off and so partly compensate. 

    Another issue with the pond is that   a couple of non-native pond weeds have been accidentally introduced (Parrot’s feather and Australian swamp stonecrop) and have to be removed they will upset the ecosystem.   People should refrain from bringing any pond life from their own ponds

    We can all watch with interest as the pond recovers from this temporary shock and a richer fauna and flora are allowed to develop."

    Simon Dundas - Eastry Pond Warden 

    Shore Watch   

    If you see any seals, dolphins or whales washed up onto our local beaches please call British Divers Marine Life Rescue (BDMLR) on 01825 765546.

    Hopefully this will not be a frequent occurrence, but some of you may remember the huge whale that was washed up in Pegwell Bay several years ago and which, sadly, could not be saved.

    Parade Opening Ceremony

    Donald Eldridge opens the Parade - 27 Sept 2008

    Eastry Parish Council are pleased to announce that the project to revitalise the are in front of the Parade of shops in The High Street, Eastry, has now been completed. The project was launched in the late 1990s and was originally to be the Parish Council's "Millennium Project". There were, however, many delays during each stage of the project.

    Early in 2007 Cllr David Carr, then Chairman of the Parish Council, established the Council's Working Party which finally, by March 1st 2008 were in a position to start work to create this amenity area for the local community.

    The Parish Council are very grateful for the financial aid of Sandwich Neighbourhood Forum, Dover District Council Community Safety Partnership and a Member Community Grant from Kent County Council.

    The Parish Council would also like to acknowledge the contribution of Mr Theodore (Teddy) Birnberg, a previous Parish Councillor who generously left the Parish Council a Legacy that has been used to part-fund the project.

    In addition the local community has helped raise over £1600 with a "Buy-a-Brick" campaign, raffles and even a sponsored sing by the parent and toddler group!

    Children from Eastry School bury the "Time Capsule"

    The opening ceremony was held on Friday 26th September 2008 at 10:00am; the ribbon was cut by Mr Donald Eldridge; retired Parish Councillor and one of the instigators of the project. Pupils from Eastry Primary School also were in attendance to bury a time capsule.

    Official Press Release here...

    The Clean Kent Campaign

    The Clean Kent Campaign recognises that Kent is a clean and beautiful County in which to live, work and enjoy. One of the ways in which the campaign aims to protect and preserve the natural beauty of the county is by reducing instances of fly-tipping and littering, thereby improving the overall quality of the Kent environment.

    "Litter, rubbish, fly-tipping and abandoned vehicles are seen as key manifestations of anti-social behaviour and potentially in turn, crime and fear of crime. The Clean Kent Campaign recognises all of these issues and the adverse effects they may have on the quality of life, tourism and economic development. Where anti-social behaviour is present, crime may follow. Clean Kent aims to eradicate fly-tipping offences and ensure high quality environments and support safe communities." - PC Mick Wright, County Watch Liaison Officer.

    To find out more about Clean Kent log onto www.cleankent.com or call 08453 450210

    National CCTV Database

    The Association of Chief Police Officers working group on CCTV and video is exploring the feasibility of storing CCTV images of crime and matching them against databases of offenders, similar to the store and search systems currently in use with DNA and fingerprints collected at crime scenes.

    It is proposed that the new initiative is to be titled the Facial Images National Database (FIND).

    The working group recognise that it is vital that CCTV standards are improved. The Metropolitan Police Service recently reported that their success rate in using CCTV for criminal prosecution is as low as 3%

    The British Standards Institute, the Department of Justice and the Information Commissioner's Office are working together to develop standards for anyone who wants to produce CCTV images that the police could use in prosecutions.

    The majority of the estimated 4.2 million CCTV systems installed in the UK are owned by local authorities and the private sector. Currently few systems produce images that would be usable by police to secure convictions without corroborating evidence.

    Hospital travel information

    Kent County Council have issued leaflets on travel to local hospitals and are available as a download by clicking on the appropriate link below:

    William Harvey Hospital, Ashford

    Queen Elizabeth the Queen Mother, Margate

    Kent and Canterbury, Canterbury

    Buttsole Pond Management Plan

    A Management Plan for Buttsole Pond has been prepared by the White Cliffs Countryside Project on behalf of the Parish Council.

    The paper will be discussed at the next Parish Council meeting and you are invited to read a copy, together with the Appendix:

    Management Plan

    Appendix 1

    Kent County Council - "Buy With Confidence"

    Kent County Council's Trading Standards Service have launched a "Buy With Confidence" good trader scheme. A copy of the notice is available here.

    The scheme provides customers with a list of reliable local businesses that have proved their commitment to trading fairly.

    These businesses will have had to undergo and audit by Trading Standards Officers and passed a series of detailed checks before being approved under the scheme.

    Full details are available from the website at www.buywithconfidence.info .

    Eastry Parish Council Adopt New Code of Conduct

    At the Parish Council meeting of 2nd July 2007 it was unanimously agreed to adopt the new Code of Conduct for Town and Parish Councils in the Dover District.

    The new Code of Conduct contains the Ten General Principles for Public Life, as laid out in the Relevant Authorities (General Principles) Order 2001.

    A copy is available for you to read: please click here. Remember: this document is large and may take some time to download.

    What is a Parish Council?

    There are over 8,700 parish and town councils representing around 16 million people across England. They form the most local level of government and cover many rural areas.  

    What services do they provide? 

    Eastry Parish Council provides the following services:

    Allotments Dog waste bins “poop scoopers” Public lavatory
    Street cleaning Burial ground Open spaces Bus shelters
    Play Equipment Litter bins Picnic site Buttsole pond
    Coffee Break      

    They also work with Dover District Council, and Kent County Council to get other services for the parish. Eastry Parish Council meets 11 times a year on the first Monday of the month (except January and May, when it’s the 2nd Monday).

    The booklets “All About Parish and Town Councils” and “The Good Councillors Guide” can be found on the parish council web-site http://www.eastrypc.co.uk


    A Designated Public Places Order, which will control the consumption of alcohol in public places in specified areas, will be introduced by Dover District Council with effect from 1st February 2007. The order is commonly, but incorrectly, referred to as an alcohol exclusion zone.

    The effect of the order is that a Police Constable may require a person to stop drinking alcohol in a public place within the designated area. Any person so required, but who refuses to stop, commits an offence which could result in them being arrested. Drinking alcohol in a designated area is not in itself an offence. The offence is created if any person refuses to stop drinking once required to do so by a Police Constable. Any enforcement of this law is carried out entirely at the discretion of the police.

    This order has been made following analysis of relevant crimes and extensive consultation with the public. The relevant work was undertaken by Dover District Council's Community Safety Unit.

    The order will apply to all public places lying within the boundaries of Dover, encompassing Castle, Town and Pier, Maxton, Elms Vale and Priory, Tower Hamlets, St. Radigunds, Buckland and Whitfield wards; Deal, encompassing Walmer, Mill Hill, Middle Deal and Sholden and North Deal wards, Sandwich and the following parishes: Ash, Aylesham, Eastry, Eythorne, Guston, Ringwould / Kingsdown, River, St. Margaret's, Shepherdswell, Temple Ewell, Wingham. Signs are being placed across the district to indicate designated areas.

    For more information, please log onto the Dover District Council website at www.dover.gov.uk/asb


    Coffee Break



    Just a reminder that Jigsaw puzzles are available to borrow on 2nd Friday of the month at Coffee Break. Also on the 2nd Friday Hi-Kent hearing-aid re-tubing clinic is available to assist you with your hearing-aid needs. Hearing Aids should be re-tubed every 3 months!

    Play and Recreation Facilities



    The Parish Council own and maintain a number of play areas and play equipment in the Parish. Play equipment is situated in Gun Park (off Wilmott Place) and at the Allotment play area behind Centenary Gardens and Mill Green. Three goal posts are in place at the bottom (Wilmott Place) end of Gun Park and two small goals are situated in the Allotments play area for general use. Also in Gun Park are a skate ramp and basket-ball hoop.

    The Parish Council also maintain a Recreation Ground in Church Street opposite the Church. This area is well used by smaller children and their parents.

      Useful Contact Numbers

    The Parish Council are receiving more and more phone calls reporting things that they do not have a direct responsibility for. In these instances the Clerk can only pass on the report to the correct department and does not always have enough information to do this efficiently and errors could be made. Parishioners are asked to contact the responsible authority directly, as below:

    Dover District Council                         

    White Cliffs Business Park
    CT16 3PJ

    Telephone: 01304 821199
    E-mail: customerservices@dover.gov.uk
    Minicom: 01304 820115


    All problems relating to refuse or recycle collections. Rubbish and Dog waste bin emptying Street cleaning, Street nameplates, and Council housing problems should be directed to DDC. A full list of services and direct dial numbers can be found in the phone book 

    Kent Highways Services –

    Kent Highway Services
    Kent County Council
    Invicta House
    County Hall
    Kent ME14 1XX

    08458 247 800


    All problems relating to street lights, roads or footways, road signs, pot holes, road works, overgrowth hedges, drains and ditches on the highway, vehicle crossings, dropped curbs or empty salt bin should be directed to Kent Highways services. 

    Public Rights of Way Office – 01304 216307 

    Problems with footpaths (Not tarmac) including Horses using public footpaths.

    Householders' Responsibility For Waste




    Following the introduction of new Government waste regulations, Dover District Council is reminding residents that householders now have a responsibility to check who is taking their rubbish away, or risk a fine of up to £5,000. Householders now have a 'Duty of Care' to ensure that their rubbish is only collected by a registered waste carrier.

    Dover District Council is already working hard to reduce the problem of fly tipping. The regulations have been introduced to help Authorities tackle this serious issue. Last year Dover District Council dealt with 487 incidents of fly tipping, at a cost of around £50,000.

    The new regulations mean that people who need to have household, garden or construction waste removed from their home must check the waste carrier registration of anyone they employ, or who offers to remove the waste for them. All builders and allied trades, landscape gardeners, tree fellers, house clearers, retailers who remove domestic goods such as fridges and sofas when delivering new ones, and scrap metal dealers should be registered waste carriers. The carriers will issue householders with a 'waste transfer note', which should be kept by the householder as proof that they passed their waste on to an authorised carrier. This legislation does not affect any waste collection service provided by the Council, including your normal weekly household waste collection. 

    Registered waste carriers can be checked by contacting the Environment Agency on (08708) 506506, or online at http://www.environment-agency.gov.uk/publicregister. Householders can also contact Dover District Council on (01304) 872410 and for a small fee bulky items can be collected and disposed of in an authorised manner.